In the August print and digital versions of PlanetLaundry magazine, we inadvertently included incorrect copy under the “Setomatic/SpyderWash”listing. We apologize for any confusion or inconvenience this may have caused. Here is the correct product description:
Setomatic/SpyderWash unveiled several new features at Clean 2017, designed to help store owners generate increased profits and provide laundromat customers will a better experience. Some of those features are:
A “Free Wash”program, where laundry owners can set their washers for “the 10th wash free”or whatever parameter they choose. This will work with either a loyalty card or a customer’s own credit/debit card. The reader will count down every time that card is swiped to let the customer know how many more washes he or she needs for a free wash. Customers no longer have to purchase a separate loyalty card to receive loyalty benefits.
A “Free Dry”program that is completely customizable by the owner, who can set it up so that it works every day or just on a random day as a last-minute special. The owner also can choose how many “free dryer”credits each size washer will give, and this value will be associated with each customer’s loyalty card or credit/debit card. This also works well in markets that offer free dry all of the time; it prevents a customer from using one washer and then spreading that load into several dryers simply because they are free.
The SpyderWash Mobile App, which is where laundry customers can register their loyalty or credit/debit cards, add value to their loyalty cards and see their transaction history. They can even view their progress on the “Free Wash”program, and see machine availability (if the laundry owner wants that feature enabled).
Acceptance of NFC technologies like Apple Pay, Android Pay, Samsung Pay and the Apple Watch directly on washers and dryers. These are the only mobile apps that come pre-loaded on almost all phones. It doesn’t require your customer to download a separate phone app that can be used only at your store. These mobile payments also are universally used across all industries. According to the company, contactless payments across the entire SpyderWash network are up more than 150 percent since April 2016.
Manage Your Attendants and Wash-Dry-Fold – SpyderWash offers several types of cards to help you manage your attendants and keep better track of your wash-dry-fold business. With SpyderWash, you can assign each attendant his or her own unique card to start the machines, while having full accountability of every transaction, along with time and date stamps. You can even set these cards to “auto refill”when they get below a certain dollar amount.
