by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee’s performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
A laundry owner located near a state university recently posed an interesting legal question. It seems that the school has begun offering “free laundry” to students residing in its dormitories. And, in fact, this appears to be somewhat of a trend, as an...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
The most important asset of your self-service laundry business is your lease. Washers and dryers produce little income in storage or in a parking lot. As you probably know, coin laundry operators are repeatedly advised to enter into long-term lease arrangements,...
by Bob Nieman | Jan 22, 2015 | Featured Articles, Feature 1, Feature 2, Feature 3
A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer’s...