Stains Are Not Created Equal

Originally posted – Apr 04, 2014 When it comes to drop-off laundry, there are different levels of wash-dry-fold service. And it’s up to each individual owner to define what that level of service should be for his or her particular store. For instance, I...

Stain Removal: Back to Basics

Originally posted – Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let’s...

Control Your Own Destiny

Originally posted – Oct 08, 2013 In last month’s column, I wrote about the five biggest mistakes you can make when running your drop-off laundry business. One of the pitfalls I warned against was letting your employees work for themselves – essentially...

The Doctor’s Diagnoses

Originally posted – Dec 27, 2013 I recently conducted a webinar for the Coin Laundry Association, dealing with commercial stain removal. After my presentation, I received a number of great questions from the attendees, so I thought I would share of few of them...

Fire and Water Restoration

Originally posted – Sep 12, 2012 I get calls from laundry owners all across the country about how to handle garments that either have been through fires or damaged by flooding. And, personally, I’ve done a good deal of work with a number of fire and water...

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