Warming Up to Cold Calls

Originally posted – May 04, 2012 If you’re serious about growing the commercial accounts segment of your laundry business, you can’t avoid it – eventually, you’re going to have to make cold calls on potential clients. Some laundry owners have their...

The Doctor Will See You Now….

Originally posted – Nov 04, 2014 Since I’ve been writing this column, I get inundated with questions from readers looking for advice on stain removal and garment care, as well as just the basic business of doing drop-off and commercial laundry. So, this month,...

Leather… Or Not?

Originally posted – Oct 25, 2013 If you offer a wash-dry-fold service, you will from time to time take in some leather garments. But don’t be afraid of them. Leather cleaning is one of the easiest types of cleaning you can do, since most stains don’t...