An Excellent Opportunity

Five years ago, the Coin Laundry Association launched its Excellence in Laundry Conference. This year marked the third biennial event, and plans are already in place for the 2018 event. Given that, I want to share a few of my own takeaways from this year’s...

The Magic Number

When Processing Natural Fibers, It’s Critical That Temperatures Remain Below 80 Degrees Temperature is a key component within the overall cleaning process. And one of the most important temperature thresholds with regard to cleaning is 80 degrees. What’s...

Building a Winning Team, Part 3

The Right Attendants with the Proper Training Will Have Customers Viewing You and Your Staff as Their Local Laundry Experts [This is the third of a three-part series on hiring and training laundry attendants.] Last month, I discussed how to track a new...

Building a Winning Team, Part 2

How to Quickly Track a New Hire’s Progress and Likelihood of Success Right from the Beginning [This is the second of a three-part series on hiring and training laundry attendants.] Last month, in the first of our series on attendants, I noted that it was...

Building a Winning Team

Here’s How to Improve Your Chances of Hiring Quality Attendants – And Starting Them Off of the Right Foot [This is the first of a three-part series on hiring and training laundry attendants.] To me, employee training actually starts with the hiring...