When ‘App-ortunity’ Strikes…

Consumer Awareness of On-Demand, App-Based Laundry Services is Growing – And That May Change the Game for Many Operators Early last year, this magazine published an in-depth cover story examining the on-demand home delivery and locker-based drop-off models that were...

Let’s Build on the Many Successes of 2015

As we head into 2016, I’d like to reflect on some of the successes of 2015. In my mind, the greatest accomplishment of 2015 was the Coin Laundry Association’s revitalization of its LaundryCares Foundation. As many of you know, LaundryCares has been around...

The Ozone Revolution

If You Haven’t Thought About Adding Ozone Injection to Your Laundry Operation, Now Is the Time to Start Considering It I was in my office at my store recently when one of my attendants came in and told me there was someone there who wanted to speak with me. As...

Finding Your Comforter Zone

The Finer Points of Washing, Drying and Processing Comforters For the next few months, my store will be inundated with customers bringing us their comforters to wash. Comforter cleaning has grown to become a sizable segment of my operation, and it can be a hugely...

Into the Mix

To Co-Mingle Wash-Dry-Fold Loads or Not? With Today’s Larger Equipment, That Question Very Likely is Moot The key to a successful wash-dry-fold service is doing a better job than your customers can do for themselves. And, in past columns, we’ve discussed...