Decreasing Downtime

Orginally posted – Mar 18, 2013 Every laundromat owner has one thing in common – we all want to maximize the amount of turns per day on our equipment. To every customer, your laundromat never has enough machines for their needs, regardless of the size of the...

Learn From My Mistakes

Originally posted – Oct 09, 2014 When building my two self-service laundries, I really thought I had covered all my bases. I even shared my design with a paid consultant and a few veteran store owners to see what they thought. And yet I still overlooked several...

‘Fun’ for the Whole Family

Orginally posted – Oct 21, 2013 Ask most laundry owners about their landlords and you’re likely to get more than a few responses that are less than suitable for a family publication such as ours. Not so with Kevin Moyle, who operates Loads of Fun in...

The Customer is Always Right Even When They’re Not

Originally posted – April issue/2012 An Interview with Pennsylvania Laundry Owner Jeryl Knechel Jeryl Knechel operates laundromats in Pennsylvania. He also is the treasurer of the Delaware Valley Coin Laundry Association. He recently took some time to talk with...

‘Power’ Hitter

Originally posted – June issue 2012 Richard Costello is president of Acela Energy Group, an energy consulting group specializing in energy procurement and load management, as well as energy conservation training, auditing and on-site wind and solar generation...

Leading the Way

Originally posted – Jan issue/2012 Kenny Wells has always been and entrepreneur to some degree. Before entering the coin laundry business, he was a real estate broker, primarily managing his own apartments and mobile homes as rental property. Along the way, he...

Help Your Staff Help Your Business

Originally posted – Aug issue/2012 Winning customer service is your self-service laundry’s best competitive advantage. It’s the lifeblood of any business. In fact, you can offer promotions and slash vend prices to bring in as many new customers as...

Branded!

Originally posted – April issue/2012 Building a Brand for Your Self-Service Laundry May Be the Smartest Business Move You Make All Year Think only those big corporate types need to bother with such frivolous, esoteric topics are branding? Think again. Your brand...

Chain Reaction

Originally posted – Oct 30, 2014 One of every four self-service laundry owners today operates multiple locations, according to the Coin Laundry Association’s 2014 Coin Laundry Industry Survey. And that number has risen consistently. Each year, more and...

It’s a Small World

Originally posted – Oct issue/2012 Alliance Laundry Systems Helps Grow the Self-Service Laundry Business on a Global Level (This is the first in a series of articles that will focus on the international scope of the self-service laundry business, while examining...