Special Report: Getting the Job Done
How the Labor Crisis Has Impacted the Laundromat Industry – And How Owners Are Coping and Adjusting Their Operations As the economy continues to awaken from an 18-month, pandemic-induced slumber, the job market seems to be shape-shifting in ways many small-business...
The Psychology of Loyalty
How to Develop an Impactful Customer Loyalty Program for Your Laundry Business Consumer loyalty is mighty fickle these days. In fact, it’s been estimated that 77 percent of current brands could simply disappear and no one would really care. This likely applies to...
Go Big!
Large-Capacity Washers Can Be One of Your Laundromat’s Most Important Features From an equipment standpoint, large-capacity washers are the most important element in any vended laundry today – and every store owner should have at least two of each unique capacity....HappyNest Expands Reach in Ohio
Laundry pickup-and-delivery service HappyNest is now available in the Ohio cities of Kent and Akron, through its new laundromat partner, Laundry 101. In addition, Laundry 101 is providing HappyNest next-day pickup-and-delivery services to surrounding towns in Portage...KioSoft Mobile App Tops Two Million Users
KioSoft recently announced that its mobile app for laundry payments – CleanPay Mobile – has surpassed two million users worldwide. According to KioSoft, the app is a prime example of the growing popularity of contactless alternatives in the market, as indicated by...Alliance Laundry Systems to Acquire Gulf States Laundry Machinery
Alliance Laundry Systems has announced it is acquiring the laundry division assets of Gulf States Laundry Machinery Co. Alliance expects to close on this purchase in the third quarter of this year, marking the manufacturer’s fourth distributor asset acquisition in...
Who’s Minding the Store?
Businesses all across the United States are desperate for workers these days. The numbers don’t lie. In late April, the Labor Department reported a record 9.3 million job openings. “The worker shortage is real – and it’s getting worse by the day,” commented Chamber of...
Wash with Wally: Cleaning in Cold Water
I’m considering switching to a cold-water detergent for my wash-dry-fold business in order to save some money on my natural gas bill. Does this make sense? I don’t want to sacrifice the quality of the wash I offer my full-service customers. No, that does not make...
Be Better Tomorrow Than You Were Yesterday
Are You Running a Finite Laundromat Business or an Infinite One? Let me start with a very simple question: did you “win” at business last year? Huh? I’m serious. I’m talking about the battle with your competitors. Did you win it last year? If your answer is yes, my...
CLA Business Solutions
CLA is working with select service providers to offer programs and services to help you with your business operations
New Laundromat Entrepreneur
Get this free guide to the laundry industry that will help you navigate your start-up. This is the definitive handbook from the CLA for potential investors interested in purchasing or building a laundromat.