Vital Signs
Neglect Your Store’s Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a “build-it-and-they-will-wash” attitude toward their stores. In other words, the focus is primarily on the...At Your Service: What Laundry Customers Really Want
Orginally posted – Sep 11, 2013 Attracting and retaining more customers are the keys to any successful business. As a result, figuring out just what it is your laundry customers really want or need to spend their money on – and then giving it to them – is the...Teamwork
Originally posted – Jun 25, 2014 [This is the first of a two-part series on ways to build a successful team of laundry attendants.] Perhaps it’s easy for the uninitiated to underestimate the job that self-service laundry attendants perform. However, their...Turning Point
Originally posted – Jun 17, 2014 Erik Sparks has been a professional pilot for more than 20 years, having spent the last 18 of those years flying for a charter airline – Ryan International Airlines. Over the years, Sparks has flown a diverse list of operations....2013: The Year in Review
Originally posted – Dec 09, 2013 In odd-numbered years, nothing that happens in the self-service laundry business can top the spectacle of The Clean Show. And 2013 – with the industry’s trade show and convention in New Orleans – was no exception....
The Path to Remote Laundromat Management
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