Keep Your Customers Coming Back for More…
…Or Why You Should Eat Pizza with a Knife and Fork I recently popped open a very good bottle of Cabernet Sauvignon, and poured myself a glass. That first sip was amazing. The flavor was beyond overwhelming. Unfortunately, a few minutes and a few sips later, I hardly...
Wash with Wally: Installing an ATM
I just got into the laundromat business, and I’m considering installing an ATM in my store. My question is whether I’m better off buying a machine outright and installing it myself, or having an outside vendor own and install the ATM, with some type of commission...
Speed Queen Laundromat Franchise to Open Flagship Location
Speed Queen has announced the construction of its flagship laundromat in support of the brand’s franchise model. The 12,250-square-foot store, located in Chicago, is scheduled to open this spring and will feature an array of equipment, with washer capacities ranging...
Let’s Go! Let’s Grow!
As PlanetLaundry Editor Bob Nieman asked (and answered) in this column last month, “Has 2020 sucked? Yes, without a doubt.” I think we can all echo that sentiment. However, the stage is set to put 2020 behind us! As your CLA Chairman for 2020, I stated last March that...
Avoid Shortcuts
All Garment-Care Solutions Are Not Created Equal I often read the posts and subsequent comments on the various Facebook feeds targeting the laundry business. I love the idea of people interacting with each other and sharing ideas and best practices – especially with...
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