More Lessons from the Gift Shop

Originally posted – Feb 19, 2013 Several months ago, I wrote a column entitled, “Philosophers in the Gift Shop.” In that column, I mentioned how every Sunday I work in the emergency department of a large metropolitan Detroit hospital. And, within...

Blaze a Trail

Originally posted – Apr 14, 2014 Extremely successful individuals in any industry have always fascinated me because they’re significantly different from the rest of the pack. They dramatically stand out. They’re not part of the herd… they’re...

What If?

Originally posted – Nov 25, 2014 “Write the bad things that happen to you in the sand; that way they can be easily erased from your memory.” – Middle Eastern proverb I’ve noticed that very often when things “go wrong”based on...

How to Build a Better Marketing Program

Tips and Tactics for Impactful, Cost-Effective Print and Television Promotional CampaignsI know more about your specific laundry than you may realize.That’s only because – no matter what kind of laundry you operate and no matter who you are, where you’re...

Get Psyched Up!

Originally posted – Oct 04, 2013 Knowing yourself is the beginning of all wisdom” – Aristotle In my view, the only thing perpetually common to your laundry business is you. Customers come and go, attendants come and go, landlords come and go… even machines...

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