The Three ‘P’s of Wash-Dry-Fold
Packaging, a Personal Touch and a POS System are Keys to Boosting Your Drop-Off Laundry Business In the next five years, you may not recognize the wash-dry-fold business. It very likely will be growing significantly in just about every market. Most of this growth will...At Your Service
Originally posted – Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I’d like to take that customer service topic a bit further and talk about...Control Your Own Destiny
Originally posted – Oct 08, 2013 In last month’s column, I wrote about the five biggest mistakes you can make when running your drop-off laundry business. One of the pitfalls I warned against was letting your employees work for themselves – essentially...Uniformity
Originally posted – Oct 06, 2014 Many laundry owners looking to add commercial work to their service menu often fail to consider a fairly simple and yet quite lucrative type of account – company uniforms. Yes, it’s true that the large commercial cleaners...On the Road Again
Originally posted – Nov 24, 2014 At a presentation on commercial accounts that I conducted for the Southern California Coin Laundry Association, one of the most popular questions from the audience was about pickup and delivery vehicles. When should you by a van?...
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