by Bob Nieman | Nov 27, 2018 | Up Close, Feature 3
Business is Hopping: An Exclusive Chat with Neil Polifka, Vice President of Marketing and Store Development for The Blue Kangaroo Chain Whit Hughes established the Hughes Equipment Co. in 1958. He was one of the industry’s earliest coin laundry distributors. And, for...
by Bob Nieman | Aug 29, 2018 | Up Close
Originally posted – Aug issue/2012 An Interview with Business Author and Customer Service Expert Robert Spector Robert Spector has been involved in customer service since the age of 13, when he first went to work in his parents’ butcher shop in the...
by Bob Nieman | May 27, 2015 | Up Close
An Interview with The Laundry Project’s Jason Sowell Jason Sowell founded Current of Tampa Bay in 2008. It’s a non-profit organization dedicated to helping meet the needs of low-income communities. Sowell is a former youth pastor and executive pastor in...
by Bob Nieman | May 6, 2015 | Up Close
An Interview with Texas Laundry Owner Bruce Walker Bruce Walker and his wife, Julie, have been in the self-service laundry business since 2002. They own Wash It Kwik, a 3,000-square-foot card-operated store with 82 washers and dryers in Denton, Texas. How did you get...
by Bob Nieman | Mar 6, 2015 | Up Close
An Exclusive Chat with the Long-Time Laundry Industry Veteran With more than 50 years in the industry, Lionel Bogut’s list of industry credentials is an impressive one, and his experience has run the gamut from multi-store ownership to owning his own commercial...
by Bob Nieman | Jan 30, 2015 | Up Close
An Interview with “Wash with Wally” Columnist Wally Makowsky To say that Wally Makowsky is a successful laundry supplier to the Chicago area market would be accurate – but it would be missing the point. Of course, Makowsky is also the author...