PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Marketing During Times of Crisis
Some Promotional Do’s, Don’ts and Considerations as We All Try to Navigate the COVID-19 Crisis It’s easy to get downhearted about the state of the world in the middle of COVID-19’s madness. With social distancing measures, self-quarantines in place and a heightened...

What’s Next for the Economy?
An Interview with Alan Beaulieu of ITR Economics Alan Beaulieu is the president of ITR Economics, the oldest privately held, continuously operating economic research and consulting firm in the U.S. With a reputation as an accurate and straightforward economist, Mr....

Coping with COVID-19
Laundromat Owners Share Their Thoughts on Providing Essential Services During These Historic and Unsettling Times With the outbreak of the COVID-19 virus, our world changed – seemingly overnight. At least for now. Sheltering in place, social distancing and personal...
Headlines
Business Bio: Alligator Laundry
Bruce Bitman Alligator Laundry Long Beach, Calif. Before Getting into the Laundry Business… Bitman has been in the laundromat industry for 11 years. Prior to that, he was in the vending machine business. Store Opening January 5, 2021 Business Hours 6:00 a.m. to 11:00...
What Laundry Customers Want: Six Keys To Building Your Business
There are six main elements that a new laundromat business should possess to attract and retain customers. They are: 1. Parking. Parking is critically important to the success of a self-service laundry. If your parking lot is too small with respect to the size of your...
PPP Forgiveness Portal Now Open
The U.S. Small Business Administration has opened a new application portal for direct Paycheck Protection Program forgiveness: https://directforgiveness.sba.gov/requests/borrower/login/?next=/. This portal allows borrowers to apply for forgiveness directly with the...
Wash-Dry-Fold POS Adds Software Developer
Wash-Dry-Fold POS has added Sean Henderson to its software development team. Henderson formerly served as operations manager for Liberty Laundry, his family’s chain of laundromats located in northeastern Oklahoma. “Being the operations manager at Liberty Laundry also...
CLA at 60: Anniversary Accolades
In the run-up to its 60th anniversary, the Coin Laundry Association's offices were flooded with accolades from around the industry – some thanking the CLA for its long-standing efforts on behalf of laundromat owners, some offering advice for the organization’s next 60...
Wash with Wally: Cleaning White Dress Shirts
I recently washed and dried a load of white dress shirts. When these shirts came out of the washer, they were bright white. However, after drying them, they had all turned yellow. I’ve never had this problem before. What can I do to prevent this from reoccurring? And...
Business Bio: Laundry 24 / 24 Fitness
Bryan J. Donegan Laundry 24 / 24 Fitness Evans Mills, N.Y. Before Getting into the Laundry Business… “I started out in the U.S. Marine Corps as an intelligence specialist with the 1st Battalion 9th Marines, including one tour in Afghanistan,” Donegan said. “After my...
HappyNest Adds New Illinois Partner
Laundry pickup-and-delivery service HappyNest is now available in Lake County, Ill., through its new laundromat partner, Ellie’s 24 Hour Spin n’ Wash. The facility, based in Waukegan, serves customers in many areas north of Chicago – from Winthrop Harbor and Zion, to...
Making a Connection, Part 2
From 3G to 4G to 5G and Beyond: How Cellular Connectivity is Helping to Power Today’s Laundromat Industry [This is the second in a two-part series on internet connectivity options for laundromats. The first part appeared in the August issue of PlanetLaundry magazine,...
With Section 179 Deadline Looming, Don’t Overlook Supply Chain Issues
To be eligible for a 2021 Section 179 deduction, the eligible equipment must be purchased and put into service by midnight December 31, 2021. It’s not enough to merely buy the equipment. Given that, laundromat owners are reminded to keep the current supply chain...
CLA at 60!
Trade Association Celebrates Major Milestone The Coin Laundry Association is celebrating a major milestone in 2021 – 60 years of serving the laundromat industry. Originally known as the National Automatic Laundry and Cleaning Council, the not-for-profit trade...
Making a Connection
Examining the Internet Connectivity Options Available to Your Laundromat Business With the evolution of the Internet of Things, the number of devices that are created and need connectivity to the internet to function is skyrocketing. Laundromat owners have more...
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This Month's Issue
- ‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
- Business Management: Generate Additional Income Through Greater Market Penetration
- Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
- New Member Spotlight: How Laundry Labs Plans to Change the Industry
- And More…
THE LATEST ON LAUNDROMATS
Industry News
EVI to Acquire K&B Laundry Service
EVI Industries Inc. has executed a definitive agreement to acquire K&B Laundry Service, a provider of installation and maintenance services to the industrial and on-premises laundry segments based in North Carolina. With this acquisition, EVI will add 15...
Report: Small Business Still Struggling to Fill Job Openings
Small businesses across the country continue to raise wages to keep employees and fill an historically high level of open positions, according to the National Federation of Independent Business’ monthly jobs report. Seasonally adjusted, 49 percent of all owners...
Whirlpool Named a Top Employer for Women
Forbes has named Whirlpool Corp. to its list of “America’s Best Employers for Women 2022.” The final list ranks 400 American companies that are admired by employees for their dedication to their female workforce and diverse representation across the organization. “We...
Maytag Honors Customer Achievements
Maytag Commercial Laundry recently honored its top industry customers at the Westin Peachtree Plaza in Atlanta, in conjunction with this year’s Clean Show. “Maytag Commercial Laundry is excited to be back at the Clean Show and continue our tradition to honor our...
Clean 2022: CLA’s ‘Women in Vended Laundry’ Luncheon Sells Out
More than 100 laundry professionals took part in the Coin Laundry Association’s “Women in Vended Laundry” luncheon program at Clean 2022 in Atlanta. The sold-out session served as a key focal point of the association’s initiative to recognize, empower and connect...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
The Business Mind
Creating a Buzz
Here's a Look at the Advantages of Word of Mouth Advertising – And How Your Laundry Business Can Best Leverage ThemWay back, long before social media, the internet, television, radio, printing or even "business" itself (at least as we are familiar with it these days),...
Wash With Wally
Wash with Wally: The Importance of Rinse Cycles
Due to the high cost of water, I recently eliminated the last two rinses on all of my washers. My machines are now set to deliver a prewash, a wash cycle, and one rinse cycle. Did I make a mistake, or is everyone doing this these days? Honestly, I don't know of any...
Viewpoint
Investing in Customer Service Yields Real Value
"The customer is always right." - Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution "you haven't been to my laundromat!"Well, I see this well-worn adage as aspirational, if not requiring some suspension of...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.