Wash-Dry-Fold POS®, a laundromat management software and point-of-sale solution for laundromat owners, announced the hiring of Cole Norton as its new Tech Support Specialist and Junior Software Developer. Cole brings a strong background in both tech support and software development, making him a valuable addition to their team dedicated to helping laundromat owners run their businesses smoothly.
Cole studied Computer Information Systems at Murray State College and has been working in specialized IT positions since graduation. His work experience includes hardware and software troubleshooting as well as system administration and data security. When hired for his role at Wash-Dry-Fold POS, Cole was already helping business owners and operators as an advanced on-site printer technician.
According to Wash-Dry-Fold POS Managing Partner Ian Gollahon, it was clear right away that Cole had already developed the high level of patience and communication skills that are needed to work with laundromat attendants. “He’s an excellent listener and responds in a helpful and amiable manner,” he said.Cole’s software development experience was also a central reason for his hire. “It’s difficult to find experienced software developers in Oklahoma,” said Wash-Dry-Fold POS founder Brian Henderson. “Especially ones with development experience that translates well to our platform, and with such a strong sense of professionalism and clear communication skills.”
