Tiering Up

Originally posted – Aug 02, 2013 Over the last decade, every major manufacturer has introduced the ability to offer multiple pricing levels on their washers. For the most part, this technological development has been driven by the demand of self-service laundry...

The Down and Dirty

Originally posted – May 25, 2012 We’re going to discuss oil and grease – and the tough, nasty stains they leave on our customers’ garments. More importantly, we’re going to talk about how to grow your drop-off laundry business by effectively...

Plan Your Work… Work Your Plan

Originally posted – Jul 18, 2014 When I first got into the laundry business, I was skeptical as to whether or not I needed to write a business plan. However, it was something the SBA required (or at least strongly encouraged), so I went through the process of...

Reflecting on Injecting

Originally posted – Feb 10, 2014 In past columns, we’ve discussed all of the different types of products and chemicals than can be used to successfully handle heavy-duty commercial accounts, as well as to service some of the more challenging wash-dry-fold...