Create Something!

Originally posted – Jul 09, 2013 Think left and think right, And think low and think high, Oh, the thinks you can think up, If only you try.” – Dr. Seuss   Creativity has got to be the coolest of all the mental skills. After all, it’s...

Shaping Perceptions

Orignally posted – Sep 28, 2012 Every small business – including your self-service laundry – reflects the personal ethics, values and specific work habits of its owner. Your “business aura” is an exact mirror image of you, the owner. And the people...

It’s the Law!

Originally posted – Nov 26, 2012 The paramount universal truism of business is that all customers are people. Therefore, it’s logical to assume that, if we become proficient at understanding the psychology of the human organism, we should end up as...

10 Years….10 Lessons

Originally posted – May 06, 2013 I’ve been in the laundry business for the last 28 years, both as a distributor and a coin laundry owner. And, along the way, I’ve kept lists of the things I’ve learned. Some people collect stamps or coins or...

Toughen Up!

Originally posted – Jun 27, 2014 I once read that “the ability to find energy and power from what we can’t know or control provides an immense competitive advantage.” Of course, as self-service laundry owners, we can only know so much about our...