10 Years….10 Lessons

by | Jan 21, 2015 | The Business Mind

Originally posted – May 06, 2013 I’ve been in the laundry business for the last 28 years, both as a distributor and a coin laundry owner. And, along the way, I’ve kept lists of the things I’ve learned. Some people collect stamps or coins or...

Toughen Up!

by | Jan 21, 2015 | The Business Mind

Originally posted – Jun 27, 2014 I once read that “the ability to find energy and power from what we can’t know or control provides an immense competitive advantage.” Of course, as self-service laundry owners, we can only know so much about our...

The Cost of Being Wrong

by | Jan 21, 2015 | The Business Mind

Originally posted – May 29, 2012 A fellow hands me a bag containing six marbles – five of the marbles of white and one is black – and he asks me to blindly draw a marble from the bag. If it’s white, he says he’ll pay me $20; however, if...

Stay Tuned

by | Jan 21, 2015 | The Business Mind

Originally posted – Jan 03, 2013 In a recent column, I discussed a relatively new field called neuromarketing, which combines neuroscience and marketing strategies, and is creating off-the-charts excitement and credibility in several business sectors around the...

The Path to S-U-C-C-E-S-S

by | Jan 21, 2015 | The Business Mind

Originally posted – Aug 10, 2012 As coin laundry owners, sometimes we’re simply too close to our businesses to actually see what we are doing wrong or the mistakes we are repeatedly making. Because most people are creatures of habit, we can easily get into...