It’s No Big Thing

It’s No Big Thing

Strengthening Your Innovative Mindset “Great things are done by a series of small things brought together.” – Vincent van Gogh “Synergism” is one of my favorite words. Actually, it’s likely my favorite. And I use it often. Its technical definition is “the interaction...
The Randomness of Business Life

The Randomness of Business Life

The Statistical Concept of ‘Regression to the Mean’ – and How It Impacts Your Laundry Operation I’m presently working toward a doctorate degree in clinical psychology. And, as part of the program, I’ve been required to take a number of courses in advanced statistics....
The Skills to Pay the Bills

The Skills to Pay the Bills

Master These Six Essential Skills to Take Your Laundry Business to the Next Level I’ve always been a collector of the best words and most valid phrases to describe or define a successful small-business owner – and, more specifically, a highly successful laundromat...
Feeling Emotional (Part 2)

Feeling Emotional (Part 2)

How to Use Emotional Intelligence to Better Manage Yourself and Your Laundry Business [This is the second of a two-part column. Part One can be read here.] While emotional skills may come more naturally to some due to their background and upbringing, there are ways...