Retooling: The Gateway to a Stronger Industry

For the past year or so, I’ve been traveling the country giving presentations on how to become a better, more successful laundry operator. I’ve been talking to store owners, distributors… basically, anyone who will listen. I’ve gone to Coin Laundry Association events,...

Rough Waters Ahead

An Interview with the American Water Works Association’s Director of Communications Greg Kail Greg Kail is the director of communications for the American Water Works Association, where he oversees internal and public communications, public affairs, media relations...

Signs of Success

Is Your Store’s Exterior Signage Doing All It Can for Your Laundry Business?Your exterior signs serve as a type of silent salesperson for your self-service laundry.They draw attention to your business and help differentiate it from the others down the street or...

Lessons Learned From Life’s Superstars

Here’s How to Apply Examples Set by Extraordinary Individuals to the Successful Operation of Your Laundry Business Over the decades during which I’ve been curiously roaming this planet, I have been indeed fortunate to have encountered and known some truly...

Dirty Laundry Never Takes a Vacation

Summer Camps May Provide the Perfect Opportunity to Grow Your Laundry Business’ Wash-Dry-Fold Revenue Summer is just around the corner – which means that, for many kids, so is summer camp. And, while going to camp has been a rite of passage for so many...