I Sleep Well at Night

An Interview with Massachusetts Multi-Store Owner Jim Whitmore Jim Whitmore is the owner of three Sunshine Express Laundry Centers, located in Massachusetts’ North Shore region. All three self-service laundries – ranging in size from 1,500 to 3,000 square feet –...

Telling Your Story, Shaping Your Brand

An Interview with Branding Expert and Business Author Karen Tiber Leland Karen Tiber Leland is a branding expert and author of “The Brand Mapping Strategy: Design, Build and Accelerate Your Brand.” She is also the president of Sterling Marketing Group,...

Building a Winning Team, Part 3

The Right Attendants with the Proper Training Will Have Customers Viewing You and Your Staff as Their Local Laundry Experts [This is the third of a three-part series on hiring and training laundry attendants.] Last month, I discussed how to track a new...

Business Bio: Wash-N-Fold Express

Dan Thanh Dang, Gary Miller, BangTam Miller and Quynh Simon Wash-N-Fold Express Edgewood, Md. Before Getting into the Laundry Business… All of the store’s owners are still employed full-time outside of the laundry business. Dan Thanh Dang, a former...

WashClub Expands into Colorado

WashClub, headquartered in Brooklyn, N.Y., recently announced its expansion into the city of Denver. The on-demand laundry and drycleaning services provider now has a presence in more than 31 cities and 16 states throughout the U.S. “Expanding to Denver was a...

Huebsch Honors California Laundry Owners

Huebsch has named Aaron and Andrea Milam the latest recipients of its Store Owner of the Quarter Award. The Milams own The Laundry Room, located in Pasadena, Calif. “The Milams demonstrate exceptional dedication to providing customers with the best laundry...

ALJCO Named Maytag/Whirlpool Distributor

After 32 years of providing electronic controls repair and small parts service to the vended laundry and OPL industries, ALJCO, based in El Segundo, Calif., has been named an authorized distributor of Maytag/Whirlpool commercial laundry equipment and parts for the...

WashClub Adds Second Florida Location

WashClub, headquartered in Brooklyn, N.Y., has announced its expansion into Florida’s Tampa Bay area. The on-demand laundry and drycleaning services provider now operates in more than 30 cities and 15 states nationwide, including two Florida locations –...