The Importance of an Employee Handbook
Originally posted – Aug issue/2012 Every business – and a self-service laundry is no exception – requires an employee handbook. After all, you’ve likely spent (or plan to spend) hundreds of thousands of dollars purchasing and/or building a new laundromat....If You’re Not Looking at Your Business, Nobody Is!
Originally posted – Mar 14, 2013 I have a tremendous amount of respect for the small-business owner. As someone who has played on both sides of the fence, i.e. corporate executive and independent business owner, I have come to understand how small-business...What to Know Before You Sign on the Dotted Line
Originally posted – Jan 30, 2013 From our experience in brokering existing laundries and developing new ones, it is clear that now, more than ever, a building lease can determine the success or failure of a store. Over the last four years, we have had many store...Overcoming Complacency
Originally posted – May 22, 2012 Complacency may well be the number-one enemy for self-service laundry owners – and the easiest to overcome. As I review the performance of my laundries and talk to other operators, it seems that we have become convinced that...An Ounce of Prevention
Originally posted – March issue/2012 How to Keep Your IPSO Washer-Extractors Running Efficiently Your car always seems to run better when it’s clean. The same holds true for your IPSO washer-extractors. A clean, well-maintained machine shows your customers...Paying with Plastic
Originally posted – Feb 27, 2012 One of the most exciting new developments in the self-service laundry industry is the concept of credit card acceptance for laundry services. Recently, many companies, both old and new, have announced products to help the laundry...Paying with Plastic
Originally posted – Feb 27, 2012 One of the most exciting new developments in the self-service laundry industry is the concept of credit card acceptance for laundry services. Recently, many companies, both old and new, have announced products to help the laundry...Decreasing Downtime
Orginally posted – Mar 18, 2013 Every laundromat owner has one thing in common – we all want to maximize the amount of turns per day on our equipment. To every customer, your laundromat never has enough machines for their needs, regardless of the size of the...Round the Clock
Originally posted – Jun 14, 2012 A growing trend among self-service laundries is to stay open ’round the clock – 24/7. Personally, I have owned three laundromats – and two of the three were (and still are) open 24 hours. I also have built many, many more...
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