What If…?

Four Common Questions That Keep First-Time Laundry Owners Up at Night First-time laundry owners are an interesting group. Based on my 30 years of experience as a distributor working with many of them, the typical rookie operator is overflowing with nervous enthusiasm...

The 7 Qualities of a Profitable Marketer

Boost Your Laundry Business by Developing These Critical Skills Marketing is every laundry owner’s link to the outside world. It’s how you persuasively encourage people to repeatedly purchase your products and services. Conceptually, it’s just that...

More Thoughts Off the Top of My Head

Observations on Life and the Laundry Business – The Sequel Just over a year ago, I wrote a column in this space, which was entitled, “Thoughts Off the Top of My Head.”And it was so well-received that I felt a sequel was in order. As I noted in the...

Is It Time for an Attitude Adjustment?

How You View the World Has More to Do with the Success of Your Laundry Business Than You May Think “People may hear your words, but they feel your attitude” – John Maxwell, American author and speaker It’s no secret that people are unique in many...

‘Good Enough’ Just Isn’t

When It Comes to Managing Your Laundry Business, Success Is In the Details If I had a dollar for every time I’ve heard a laundry owner say, “Heck, that’s good enough,” when referring to some specific aspect of his or her laundry business –...

Become a Show Off

Grab a Larger Share of Your Market Using Carefully Crafted Television Commercials During the last 15 years or so, I’ll wager that I’ve written, directed and/or appeared in about 50 television commercials to advertise my self-service laundry business – or...

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