Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

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Open for Business

Jan 28, 2015

Originally posted - Jan issue/2012 You've searched far and wide for that perfect laundry location or undervalued existing laundromat. You've met with every distributor and examined each manufacturer's spec sheets with a fine-toothed comb before selecting your new...

‘Face’ the Facts

Jan 28, 2015

Originally posted - Mar 25, 2013 If you are like me, a small-business owner, you most likely have heard of Facebook. You may even have a Facebook page for your business, but you may be wondering how to use Facebook practically to promote your business. I say...

Now Trending…

Jan 28, 2015

Originally posted Dec.issue/2012 Eight Trends and Issues Sure to Impact Your Business Life in 2013 "I don't set trends. I just find out what they are and exploit them." – Dick Clark Yes, your small-business world can change quickly. And, yes, outside forces and new...

Headlines

Survey: Small-Business Outlook Mixed

The National Small Business Association has released its 2015 Year-End Economic Report, which shows mixed results among small business. Small-business owners expressed a less positive outlook on the overall economy; however, 75 percent are confident in their own...

WASH Laundry Names District Sales Manager

Edward Coon to Serve Oregon Multi-Family Laundry Market WASH Multifamily Laundry Systems, based in El Segundo, Calif., has named Edward Coon as its new district sales manager for Oregon. From the Portland branch office, Coon will be responsible for expanding sales...

R&B Wire Products Celebrates 70 Successful Years in Business

When R&B Wire Products (then known as RB Company) was founded in 1946, the self-service laundry industry was still in its infancy. World War II had just ended, and the ingenuity of product design and development had shifted from the war effort to more practical...

WASH Laundry Teams Up with Alaska-Based Distributorship

WASH Multifamily Laundry Systems recently announced that it has partnered with Harold's Commercial Laundry, a distributor of vended and commercial laundry equipment based in Anchorage, Alaska. This new partnership will enhance the breadth of services available to both...

Tide Enters On-Demand Laundry Arena

Proctor & Gamble Brand Now Offers App-Based Delivery Service in Select Chicago Markets Cincinnati-based consumer goods giant Procter & Gamble has begun testing a new on-demand, app-based laundry and drycleaning delivery service in select Chicago markets. This...

WashClub Opens New Branch in Miami

New York Company Brings On-Demand Laundry Services to Busy South Florida Market WashClub, an on-demand laundry and drycleaning service headquartered in New York City, recently opened its newest branch in Miami. WashClub Miami is owned and operated by Dave Carlson....

Investing in Customer Service Yields Real Value

"The customer is always right." - Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution "you haven't been to my laundromat!"Well, I see this well-worn adage as aspirational, if not requiring some suspension of...

Wash with Wally: Cleaning Your Catch Basin, Battling Mothball Odors and More…

We've owned our small laundry in northern Minnesota for just over a year now. Recently, I noticed a slight musty odor in our store, so I crawled into our laundry wash pit to clean it out. Not only did I find a bucket full of dirt, sand, hair and lint (along with a...

For What It’s Worth

Industry Experts Discuss Their ‘Formulas' for Increasing the Value of Your Laundry Business The valuation process of a self-service laundry is an art, not a science. Therefore, when it comes to boosting a store's value, absolute formulas won't necessarily work for...

I Want to Be a Connector in My City

Louisiana Store Owner Pulls His Community Together Through Popular Barbeque Cookouts When one of the local elementary schools in Lake Charles, La., was looking for ways to increase parent involvement and boost attendance at its PTO meetings, the principal called local...

I Want to Be a Connector in My City

Louisiana Store Owner Pulls His Community Together Through Popular Barbeque Cookouts When one of the local elementary schools in Lake Charles, La., was looking for ways to increase parent involvement and boost attendance at its PTO meetings, the principal called local...

Business Bio: South 4th Street Mega Grande Laundromat

Jim Mason South 4th Street Mega Grande Laundromat DeKalb, Ill. Before Getting into the Laundry Business… Jim is a real estate investor who has serviced the laundry equipment in his apartment buildings all over the Midwest for 30 years. Store Opening May 22, 2015...

This Month's Issue

Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
Women In Laundry: Haley Gould Finds Perfect Fit
Company Close-Up: Company Founded to Help Small Businesses Shines
New Member Spotlight: How Robotics Could Change Laundromat Industry
And More…

THE LATEST ON LAUNDROMATS

Industry News

WASH Laundry Names New CEO

WASH Multifamily Laundry Systems – headquartered in El Segundo, Calif. – has appointed Jim Gimeson as the company’s new chief executive officer. Gimeson will focus on strengthening the WASH brand as well as driving consumer and industry engagement, while guiding...

Laundrylux Acquires Golden State Laundry Systems

Laundrylux, headquartered in Inwood, N.Y., has acquired the assets of California-based Golden State Laundry Systems. “We are thrilled to partner with Mike and Laura Hurrell and the Golden State team in San Diego, Los Angeles and the Bay Area to serve the...

Messe Frankfort Acquires Clean Show

It’s a Win-Win: New Deal to Create Enhanced Industry Event, While Building a Stronger Trade Association The Clean Show Executive Committee has announced that it has finalized a deal to sell the biennial industry event to Messe Frankfurt, the largest trade show and...

The CLA: What It Does for You – The List is Long and Its Value is Growing

As we move forward into 2019, the industry will see a significant shift in how the Coin Laundry Association operates and the educational products and resources it produces. Every change is part of the CLA Board of Directors’ long-term plan to grow and enhance the...

Knowledge Is King

Another year has come and gone faster than I could have imagined. Many times, I think about my mother, who is in her 90s, talking about how “time flies by so fast" that she couldn’t imagine how it could ever get any faster the next year – but that it always does. What...