PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...
10 Ways to Irritate Your Customers… Guaranteed!
Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Headlines
Can a Shareholder be Liable for Corporate Debt?
Although the personal liability of shareholders is generally limited to their investment in a corporation, there are circumstances under which corporate protection from personal liability can be set aside by the courts. The basis for setting aside such protection is...
Before Heading to the Junkyard
In a recent California case, a coin laundry operator took possession of a closed location, which contained a number of washers approximately 20 years old and cannibalized for parts over time. In assuming possession of the location, the coin laundry operator installed...
Before Heading to the Junkyard
In a recent California case, a coin laundry operator took possession of a closed location, which contained a number of washers approximately 20 years old and cannibalized for parts over time. In assuming possession of the location, the coin laundry operator installed...
My Neighbors Tree Offends Me! Can I Get Out the Ax?
So your neighbor has trees. Large trees. Large trees with offending branches and roots. In fact, your local fire department is considering citing you because the branches of one of these offending trees are perilously close to your chimney. One day, you notice that...
Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...
The Big Ten
Originally posted - Feb 05, 2014 Most people seem to love lists. Maybe it's because we live in an era of overstimulation, especially in terms of information - and lists tend to bring order to the chaos. Perhaps it's because lists help you remember what you have done...
Keeping the Doors Open
Originally posted - Jun 25, 2012 When it comes to how often businesses fail and how long it takes to fail, it's difficult to separate fact from fiction. Of course, if you listen to the experts, starting a small business seems to be right up there with shark-diving and...
The Times Are A-Changin’… Quickly!
Originally posted - Apr 09, 2012 Once upon a time a myth was perpetuated and accepted that all you had to do was keep your money in the stock market, and you would eventually become wealthy and retire, surrounded by palm trees, at age 65 to a life of ease and luxury....
The 5 Deadly Sins of Laundry Advertising
Originally posted - Jul 31, 2013 "Advertising says to people, here's what we've got. Here's what it will do for you. Here's how to get it." – Leo Burnett, Advertising Pioneer The late Leo Burnett was an advertising superstar. Burnett is the guy who created such famous...
Master the Changeup
Originally posted - Sep 12, 2013 "Time is a dressmaker specializing in alterations." – Faith Baldwin, U.S. author and novelist We are living in a time when the rate of change is like none other in history. Today, the slow path is reserved for those on a fast track to...
To ‘Coin’ a Phrase
Originally posted - Apr 25, 2014 The most popular and traditional way to keep up with information about one's specific business or profession is by simply reading information offered by knowledgeable individuals who also reside within, or are closely related to, that...
Go Public
Originally posted - Feb 27, 2013 "If I was down to my last dollar, I'd spend it on public relations." – Bill Gates If you asked 10 people to define public relations, you'd likely get 10 different answers. Within the broad scope of marketing, public relations is one of...
SPONSORED CONTENT
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
CLA, DLI Team Up for First-Ever Joint Session at Clean 2017
The Coin Laundry Association and the Drycleaning & Laundry Institute kicked off Day Two of Clean 2017 in Las Vegas with the first joint educational presentation by two of the show's sponsoring organizations in the 40-year history of the event. As CLA President and...
Online Marketing: The 10 Keys to Facebook Success
The first day of Clean 2017 in Las Vegas wrapped up with a jam-packed presentation by digital marketing expert Bonnie Hanson of The Laundry Doctor, based in St. Paul, Minn. Approximately 450 people attended this educational session, which was held in the exhibition...
Coin Laundry Association Salutes Industry Leaders
The Coin Laundry Association has announced two of the recipients of its 2017 Industry Awards. The winners were recognized at Clean 2017, at a special cocktail reception on Monday, June 5, at the Las Vegas Convention Center. The honorees are: Member of the Year – Paul...
LaundryCares Foundation Hosts Free Laundry Day in Las Vegas
On the eve of Clean 2017, the Coin Laundry Association's LaundryCares Foundation hosted a free laundry day in Las Vegas. This event was held from 9:00 a.m. to 1:00 p.m. at the newly opened Las Vegas Coin Laundry #6, owned by multi-store operator Bruce Gilliat. "Free...
Eastern Funding Adds Industry Veteran
Eastern Funding, LLC, headquartered in New York City, has announced that industry veteran Kirk Stone has joined the company. Stone has more than 20 years of experience in commercial laundry equipment lease and loan originations, and has proven to be skilled in...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
