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Headlines
10 Years….10 Lessons
Originally posted - May 06, 2013 I've been in the laundry business for the last 28 years, both as a distributor and a coin laundry owner. And, along the way, I've kept lists of the things I've learned. Some people collect stamps or coins or baseball cards. However, I...
Toughen Up!
Originally posted - Jun 27, 2014 I once read that "the ability to find energy and power from what we can't know or control provides an immense competitive advantage." Of course, as self-service laundry owners, we can only know so much about our businesses, the...
The Cost of Being Wrong
Originally posted - May 29, 2012 A fellow hands me a bag containing six marbles - five of the marbles of white and one is black - and he asks me to blindly draw a marble from the bag. If it's white, he says he'll pay me $20; however, if the marble is black, I must pay...
Stay Tuned
Originally posted - Jan 03, 2013 In a recent column, I discussed a relatively new field called neuromarketing, which combines neuroscience and marketing strategies, and is creating off-the-charts excitement and credibility in several business sectors around the world....
The Path to S-U-C-C-E-S-S
Originally posted - Aug 10, 2012 As coin laundry owners, sometimes we're simply too close to our businesses to actually see what we are doing wrong or the mistakes we are repeatedly making. Because most people are creatures of habit, we can easily get into the habit...
Crossing Paths
Originally posted - May 07, 2012 Those of you familiar with comedian Steven Wright have probably heard his hilarious one-liner about a man who asks a parachutist if he ever finds it frightening to jump out of airplanes - to which the parachutist deadpans: "I'm not...
Spin Some New Webs
Originally posted - May 12, 2014 Isn't the internet amazing? Just think about it - from your computer or mobile device, you have the ability to explore the world and, along with it, a world of knowledge. It's virtually limitless in terms of the subjects you can...
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Grease is the Word
Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
After Disaster Strikes
Originally posted - Oct 05, 2012 Previously, we looked at how fire and water garment restoration can be a profitable niche for some coin laundry owners – as well as how to potentially land this type of work. Now, let's assume that the restoration business has started...
Stain Removal: Back to Basics
Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...
Stains Are Not Created Equal
Originally posted - Apr 04, 2014 When it comes to drop-off laundry, there are different levels of wash-dry-fold service. And it's up to each individual owner to define what that level of service should be for his or her particular store. For instance, I recently spoke...
SPONSORED CONTENT
This Month's Issue
- The Business of Laundry: Models That Work
- PlanetLaundry Podcast: AI as a Business Partner – Changing the Game for Laundromat Owners
- Member Spotlight: Redefining Utility Access for the Modern Laundromat
- CLEAN SHOW 2025: Schedule of CLA Events
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Advantage Equipment Relocates to Larger Facility
Advantage Equipment Inc., based in Akron, Ohio, recently moved into a new facility. The 13,000-square-foot building – located at 1056 Home Ave. in Akron – is three times larger than the company’s previous headquarters. “Advantage Equipment has experienced significant...
Aaxon Honors Smith for 40 Years of Industry Service
Aaxon Laundry Systems, based in Fort Lauderdale, Fla., is celebrating a special anniversary this year for Senior Vice President Edward Smith, who has been with the company for 22 years. Prior to joining Aaxon, Smith operated his own successful distributorship, which...
Dexter Laundry Recognizes Western State Design for Outstanding Sales
Dexter Laundry recently recognized Western State Design for outstanding sales. The California-based distributor received the 2016 #1 in Dexter Sales Worldwide Award, marking the 10th consecutive year that WSD has led Dexter distributors in sales. The award was...
Huebsch Names Store Owner of the Quarter
Huebsch has named Teddy Galloway the latest recipient of its Store Owner of the Quarter Award. Since buying his first store in 2002, Galloway has not slowed down in building a stable of 10 locations in south West Virginia and east Tennessee. “Teddy is a prime example...
LaundryCares Foundation Serves More Than 200 Families in NJ
Successful Free Laundry Day Creates Smiles and Goodwill On Thursday, April 13, 2017, the LaundryCares Foundation coordinated a large Free Laundry Day at Dirty Laundry Express in Irvington, NJ. This community event gained increased momentum as the time approached,...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
