The Business of Laundry: Models That Work

In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple,...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Metrics That Matter

Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Safety First, Last… Always

The Laundromat Owner’s Guide to Preventing Accidents, Protecting Your Business, and Controlling Your Insurance Costs As more and more entrepreneurs are discovering, running a laundromat can be a hugely rewarding business. But it also comes with its own set of risks...

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Perry Creek Laundromat

Jeff and Annette Freking Perry Creek Laundromat Sioux City, Iowa Before Getting into the Laundry Business... Jeff continues to crop farm and also owns several rental properties. Annette worked as an RN at a local hospital for many years, but has just recently left the...

Headlines

Stay Tuned

Originally posted - Jan 03, 2013 In a recent column, I discussed a relatively new field called neuromarketing, which combines neuroscience and marketing strategies, and is creating off-the-charts excitement and credibility in several business sectors around the world....

The Path to S-U-C-C-E-S-S

Originally posted - Aug 10, 2012 As coin laundry owners, sometimes we're simply too close to our businesses to actually see what we are doing wrong or the mistakes we are repeatedly making. Because most people are creatures of habit, we can easily get into the habit...

Crossing Paths

Originally posted - May 07, 2012 Those of you familiar with comedian Steven Wright have probably heard his hilarious one-liner about a man who asks a parachutist if he ever finds it frightening to jump out of airplanes - to which the parachutist deadpans: "I'm not...

Spin Some New Webs

Originally posted - May 12, 2014 Isn't the internet amazing? Just think about it - from your computer or mobile device, you have the ability to explore the world and, along with it, a world of knowledge. It's virtually limitless in terms of the subjects you can...

At Your Service

Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...

Grease is the Word

Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...

After Disaster Strikes

Originally posted - Oct 05, 2012 Previously, we looked at how fire and water garment restoration can be a profitable niche for some coin laundry owners – as well as how to potentially land this type of work. Now, let's assume that the restoration business has started...

Stain Removal: Back to Basics

Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...

Stains Are Not Created Equal

Originally posted - Apr 04, 2014 When it comes to drop-off laundry, there are different levels of wash-dry-fold service. And it's up to each individual owner to define what that level of service should be for his or her particular store. For instance, I recently spoke...

Uniformity

Originally posted - Oct 06, 2014 Many laundry owners looking to add commercial work to their service menu often fail to consider a fairly simple and yet quite lucrative type of account – company uniforms. Yes, it's true that the large commercial cleaners have been...

Avoid Customer Complaints… Before They Ever Occur

Originally posted - Apr 22, 2014 Professional drycleaners have a number of releases they have their customers fill out, because of all the delicate and specialty items they handle – such as silk, leather and so on. In essence, these drycleaners are telling their...

Community Service

Orginally posted - Jan 02, 2013 Your laundromat is a crucial part of the neighborhood in which it's located. And, as a small-business owner, you need to recognize this fact and do what you can to strengthen that bond with those within your community. Whenever I look...

This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

Alliance to Discontinue Sales of IPSO Equipment in U.S., Canada

Alliance Laundry Systems has announced that it will discontinue sales and marketing of IPSO-branded laundry equipment in the United States and Canada, beginning in April 2018. The move will not impact sales of the brand outside of the United States and Canada. "This...

Dexter Salutes Laundry Pro of Florida with Top Honor

Dexter Laundry recently recognized Western State Design at the manufacturer’s annual conference and awards ceremony, which was held earlier this year in Rome, Italy. The California-based distributor received top honors for its prior-year sales performance. In all, the...

Laundry Owners Warehouse Donates Washer to Pet Rescue Group

The number of abandoned pets in the U.S. is on the rise, and one organization working diligently to provide safe homes for these discarded pets is Abandoned Pet Rescue. Recently, Florida-based distributor Laundry Owners Warehouse donated a Dexter 200G Express Washer...

LaundryCares Foundation Hosting Free Laundry Day in Las Vegas to Kickoff Clean ’17

On June 4, 2017 LaundryCares Foundation will host a Free Laundry Day event in Las Vegas, NV from 9 AM until 1 PM. The event will take place at Las Vegas Coin Laundry #6 located at 1200 W Owens Ave, Las Vegas, NV 89106. LaundryCares invites all to join in for a day of...

WASH Laundry Wins Microsoft ‘Visionary’ Award

California-Based Multi-Family Laundry Service Provider Recognized in Business Insights Category At Convergence 2015, Microsoft Corp.’s premier event for the business community, WASH Laundry was selected as a Visionary Award winner in the Business Insights category....