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Headlines
Avoid Customer Complaints… Before They Ever Occur
Originally posted - Apr 22, 2014 Professional drycleaners have a number of releases they have their customers fill out, because of all the delicate and specialty items they handle – such as silk, leather and so on. In essence, these drycleaners are telling their...
Community Service
Orginally posted - Jan 02, 2013 Your laundromat is a crucial part of the neighborhood in which it's located. And, as a small-business owner, you need to recognize this fact and do what you can to strengthen that bond with those within your community. Whenever I look...
There’s New Business Right Under Your’s Feet
Originally posted - Jul 25, 2012 If you're considering adding some commercial work to your store's self-service business or if you're already servicing some commercial accounts, one of the most often-overlooked niches of the commercial segment are walk off floor mats...
Reflecting on Injecting
Originally posted - Feb 10, 2014 In past columns, we've discussed all of the different types of products and chemicals than can be used to successfully handle heavy-duty commercial accounts, as well as to service some of the more challenging wash-dry-fold orders. With...
Tiering Up
Originally posted - Aug 02, 2013 Over the last decade, every major manufacturer has introduced the ability to offer multiple pricing levels on their washers. For the most part, this technological development has been driven by the demand of self-service laundry owners...
The ‘Inn’ Crowd
Originally posted - Nov 16, 2012 One of the most profitable and high-volume commercial accounts a self-service laundry owner can acquire is a small hotel. Typically, such accounts are 20- to 45-room hotels that may or may not have their own laundry facilities – and...
Leather… Or Not?
Originally posted - Oct 25, 2013 If you offer a wash-dry-fold service, you will from time to time take in some leather garments. But don't be afraid of them. Leather cleaning is one of the easiest types of cleaning you can do, since most stains don't really soak into...
Plan Your Work… Work Your Plan
Originally posted - Jul 18, 2014 When I first got into the laundry business, I was skeptical as to whether or not I needed to write a business plan. However, it was something the SBA required (or at least strongly encouraged), so I went through the process of creating...
Playing ‘Tag’ with Wash-Dry-Fold Business
Originally posted - Jun 25, 2013 As your wash-dry-fold business grows from doing just a few loads at a time to handling several loads simultaneously, one of the biggest challenges you'll face is simply keeping track of all the orders that come in. It's critical to...
The Down and Dirty
Originally posted - May 25, 2012 We're going to discuss oil and grease – and the tough, nasty stains they leave on our customers' garments. More importantly, we're going to talk about how to grow your drop-off laundry business by effectively tackling those seemingly...
Reaching the ‘Finish’ Line
Originally posted -Mar 01, 2013 There are several ways to bridge the gap between doing "traditional" wash-dry-fold at your store and taking it a step further to offer your customers a more finished laundry product. A lot of laundry owners have bridged that gap by...
Top Targets
Originally posted - Jun 20, 2012 Drive around your marketplace. Most likely, there's a hair salon on seemingly every corner. And hair salons can become great commercial clients. Many salons work with large commercial laundries, due to the great number of dirty towels...
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Scaling Wash & Fold Operations
Learn how to grow your wash & fold from an offering into a money-making operation.
This Month's Issue
- Connecting, Learning, Advocating: CLA Maximizes Impact at Clean Show 2025
- Member Spotlight: Finding a Niche in the Laundromat Industry
- PlanetLaundry Podcast: Turning Setbacks into Success: Saichelle McNeill’s Journey
- A Laundromat With Heart: Inside Cherry Drive’s Customer-First Approach
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Aaxon Honors Smith for 40 Years of Industry Service
Aaxon Laundry Systems, based in Fort Lauderdale, Fla., is celebrating a special anniversary this year for Senior Vice President Edward Smith, who has been with the company for 22 years. Prior to joining Aaxon, Smith operated his own successful distributorship, which...
Dexter Laundry Recognizes Western State Design for Outstanding Sales
Dexter Laundry recently recognized Western State Design for outstanding sales. The California-based distributor received the 2016 #1 in Dexter Sales Worldwide Award, marking the 10th consecutive year that WSD has led Dexter distributors in sales. The award was...
Huebsch Names Store Owner of the Quarter
Huebsch has named Teddy Galloway the latest recipient of its Store Owner of the Quarter Award. Since buying his first store in 2002, Galloway has not slowed down in building a stable of 10 locations in south West Virginia and east Tennessee. “Teddy is a prime example...
LaundryCares Foundation Serves More Than 200 Families in NJ
Successful Free Laundry Day Creates Smiles and Goodwill On Thursday, April 13, 2017, the LaundryCares Foundation coordinated a large Free Laundry Day at Dirty Laundry Express in Irvington, NJ. This community event gained increased momentum as the time approached,...
Statewide Laundry Hosts Three-City Road Show Tour
Statewide Laundry Equipment - with offices in Jacksonville, Tampa, Orlando and Miami, Fla. - recently concluded its three-city Spring Road Show tour. The company's spring events kicked off on March 29 in Riverview, Fla., followed by a stop in Orlando on March 30, and...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.









