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Headlines
Avoid Customer Complaints… Before They Ever Occur
Originally posted - Apr 22, 2014 Professional drycleaners have a number of releases they have their customers fill out, because of all the delicate and specialty items they handle – such as silk, leather and so on. In essence, these drycleaners are telling their...
Community Service
Orginally posted - Jan 02, 2013 Your laundromat is a crucial part of the neighborhood in which it's located. And, as a small-business owner, you need to recognize this fact and do what you can to strengthen that bond with those within your community. Whenever I look...
There’s New Business Right Under Your’s Feet
Originally posted - Jul 25, 2012 If you're considering adding some commercial work to your store's self-service business or if you're already servicing some commercial accounts, one of the most often-overlooked niches of the commercial segment are walk off floor mats...
Reflecting on Injecting
Originally posted - Feb 10, 2014 In past columns, we've discussed all of the different types of products and chemicals than can be used to successfully handle heavy-duty commercial accounts, as well as to service some of the more challenging wash-dry-fold orders. With...
Tiering Up
Originally posted - Aug 02, 2013 Over the last decade, every major manufacturer has introduced the ability to offer multiple pricing levels on their washers. For the most part, this technological development has been driven by the demand of self-service laundry owners...
The ‘Inn’ Crowd
Originally posted - Nov 16, 2012 One of the most profitable and high-volume commercial accounts a self-service laundry owner can acquire is a small hotel. Typically, such accounts are 20- to 45-room hotels that may or may not have their own laundry facilities – and...
Leather… Or Not?
Originally posted - Oct 25, 2013 If you offer a wash-dry-fold service, you will from time to time take in some leather garments. But don't be afraid of them. Leather cleaning is one of the easiest types of cleaning you can do, since most stains don't really soak into...
Plan Your Work… Work Your Plan
Originally posted - Jul 18, 2014 When I first got into the laundry business, I was skeptical as to whether or not I needed to write a business plan. However, it was something the SBA required (or at least strongly encouraged), so I went through the process of creating...
Playing ‘Tag’ with Wash-Dry-Fold Business
Originally posted - Jun 25, 2013 As your wash-dry-fold business grows from doing just a few loads at a time to handling several loads simultaneously, one of the biggest challenges you'll face is simply keeping track of all the orders that come in. It's critical to...
Negotiating a Reasonable Rent
I'm trying to buy a laundry that's located in a shopping center, and I would like to know what is considered a reasonable rent per square foot. I don't want to get stuck with a lot of escalator clauses. Of course, a "reasonable rent"is relative to the volume and...
Better Commercial Laundering Through Chemistry
Originally posted - Jan 11, 2012 You've finally decided to diversify your laundry business and take on some commercial accounts. Great! But you must understand that there are some big differences between the residential wash-dry-fold laundry you may already be doing...
Profitable Pricing
Originally posted - Feb 08, 2012 I get frequent calls from laundry owners asking me how to accurately price their commercial accounts. And the first thing I point out to them is that commercial laundry is a slightly different animal than residential wash-dry-fold...
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Scaling Wash & Fold Operations
Learn how to grow your wash & fold from an offering into a money-making operation.
This Month's Issue
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Connecting, Learning, Advocating: CLA Maximizes Impact at Clean Show 2025
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Member Spotlight: Finding a Niche in the Laundromat Industry
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PlanetLaundry Podcast: Turning Setbacks into Success: Saichelle McNeill’s Journey
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A Laundromat With Heart: Inside Cherry Drive’s Customer-First Approach
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Industry Veteran James Oman Joins Wholesale Commercial Laundry Equipment SE
Wholesale Commercial Laundry Equipment S.E. LLC, based in Southside, Ala., has partnered with James Oman, an industry veteran who specializes in the industrial and on-premises laundry segments. In his new role, Oman will lead OPL sales in Georgia, as well as provide...
Spynr Launches Educational Effort in Run-Up to Clean 2017
Digital marketing company Spynr Inc. has launched an educational campaign designed to help laundry owners understand the importance of their online presence. Dubbed "Where's Lauren," the campaign follows the online journey of a store operator's perfect customer...
Continental Girbau Begins Two-Phase Expansion Project
Continental Girbau Inc. recently broke ground on its third facility expansion since 2000. The two-phase project comes as a result of growing sales, product offerings and staff, according to President Mike Floyd. “Business is so strong that we need more space for our...
Kozlik Joins Standard Change-Makers’ Sales Team
Standard Change-Makers Inc. has named Tom Kozlik its new regional sales representative for the western United States. Kozlik’s responsibilities will include working with distributors in all of the industries the company serves – including laundry, car wash, vending...
Commercial Equipment Company to Host 50th Anniversary Open House
As part of its 50th anniversary celebration, Commercial Equipment Company is inviting laundry owners and potential investors to its annual Open House, Service School and Equipment Showcase. This event will be held on May 20 at the company’s new 30,000-square-foot...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.