Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

Getting the Message Across

Getting the Message Across

Tiffany Outdoor Enables Laundromat Owners to Benefit from ‘Place-Based’ Media In 2008, with more than a decade of media experience, Bert and Barbara Rosenthal decided to branch out from their printing business, Tiffany Press, and create Tiffany Outdoor – an...

The Profit Power of Incrementalism

The Profit Power of Incrementalism

Adding New Services and Customer Offerings to Your Laundry Business Can Greatly Add to Your Bottom Line In the laundromat world, as in any business venture, owners can greatly boost their profit and revenue simply by knowing what their customers want most – and then...

Laundromat, Part 2: The Curse of the Sequel

Laundromat, Part 2: The Curse of the Sequel

How to Avoid Common Errors and Make All the Right Moves When Adding a Second Store Years ago, I met actor Dennis Hopper, who had come to New York City on the heels of writing, directing and starring with Peter Fonda in the incredibly successful release of the 1969...

Headlines

HappyNest Expands Availability in Massachusetts

Laundry pickup-and-delivery service HappyNest has expanded availability through its new partner, Laundry World, based in Fall River, Mass., and about 50 miles south of Boston. “We take pride in the services we provide, and customer service and quality are our top...

Mr Jeff Expands Footprint in Miami

Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...

Anger Management

Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....

‘Cream of the Crop’

Ohio Distributor Focuses on Top-Quality Used and Reconditioned Equipment Triad Laundry Equipment isn’t your typical laundromat distributor. Unlike most companies serving the vended laundry industry, Triad has chosen to focus on the used equipment niche. “There aren’t...

Franchise Hits Major Milestone

Laundry and drycleaning franchise CD One Price Cleaners, headquartered in Oak Brook, Ill., recently announced it had reached a production milestone – washing and folding five million pounds of laundry. CD One Vice President of Marketing Jonathon Reckles credited a...

HappyNest Expands Reach in Southern California

Laundry pickup-and-delivery service HappyNest has expanded its availability to Tujunga, Calif., and the surrounding region through new partner Elite Laundry Center. Based in Tujunga, Elite Laundry now offers HappyNest PUD laundry services to residents and businesses...

LaundroLab Grows Its Corporate Team

Laundromat franchise LaundroLab has announced new additions to its corporate team. They are: David Reeves, chief operating officer; Jason Carache, director of finance and accounting; and Keith Martinez, new store opening project manager. Reeves is an operations...

All You Need is ‘Luv’

Texas Laundromat Chain Champions the LaundryCares Message The LaundryCares Foundation’s early childhood literacy initiative – and its accompanying Family Read, Play & Learn Centers – seem tailor-made for Laundry Luv. In fact, the Texas-based company with...

Localize Your Message

Five Local Marketing Tactics That Can Grow Your Laundry Business Marketing can be a tricky subject to approach. On one hand, you want to attract new customers and gain business. On the other hand, you have a lot of options, information, competing ideas, and most...

Whirlpool Expands Care Counts Laundry Program

While students have been back to in-person learning for about a year, the effects of the COVID-19 pandemic continue to impact attendance rates nationwide. According to the National Center for Education Statistics, 72 percent of U.S. public schools reported an increase...

Minnesota Publication Recognizes Laundromat Chain

For the second year in a row, the Star Tribune has named Tumble Fresh Coin Laundries “Minnesota’s Best” laundromat, based on the publication’s readers’ poll of top businesses throughout the state. “We got really good at what we were doing,” said Stephen Linn, chief...

2ULaundry Expands Business to Tampa

Pickup-and-delivery service 2ULaundry will open a new location on October 31 in Tampa, Fla. It will be the company’s second market after launching in Charlotte, N.C. “Tampa has always been on our roadmap for expansion,” said Dan D’Aquisto, co-founder and president of...

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This Month's Issue

 

  • Metrics That Matter: Profit, Performance, and Planning in Vended Laundry
  • Women In Laundry: Haley Gould Finds Perfect Fit
  • Company Close-Up: Company Founded to Help Small Businesses Shines
  • New Member Spotlight: How Robotics Could Change Laundromat Industry
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

WashClub Partners with DoorDash in New York City

Brooklyn-based on-demand laundry and drycleaning service WashClub has announced its partnership with DoorDash to provide New York City customers with quick, convenient delivery. Currently, this new offering is available exclusively in Queens and Brooklyn. However,...

New Ownership at Mountain Electronics

Long Brothers Holdings Inc. (RDM Industrial Electronics Inc.) has acquired the assets of laundry electronic equipment remanufacturer Mountain Electronics Inc. “Customers are guaranteed a smooth transition of ownership with no immediate changes to ordering,...

Alliance Distribution to Host Service Seminars in California

Alliance Laundry Systems Distribution-West Region in California will hold a series of educational events in July at three locations. The free technical service seminars are geared toward laundromat owners; technicians; and in-house facilities personnel serving hotels,...

2ULaundry Acquires The Folde

2ULaundry – a laundry and drycleaning service led by co-founders Alex Smereczniak and Dan Daquisto, and headquartered in Charlotte, N.C. – has announced the acquisition of The Folde, a leading competitor based in Houston and Austin, Texas. The acquisition of The Folde...

EVI Acquires Express Parts and Services

EVI Industries, Inc. has simultaneously executed a definitive asset purchase agreement and completed the acquisition of Express Parts and Services, a distributor of commercial laundry products and a provider of related technical installation and maintenance services...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

Maximizing Your Wash Dry Fold Labor

How to Build Key Efficiencies into Your Full-Service Laundry Business In last month’s column, I wrote about the keys to partnering with your local drycleaner, which will be one of the educational topics discussed at Clean 2017 in Las Vegas. This month, I’d like to...

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The Business Mind

The Psychology of Risk

The Psychology of Risk

Mastering the Uncertainties of Laundromat Ownership “Ninety-five percent of thought, emotion and learning occur in the unconscious mind without our awareness.” – Dr. Gerald Zautman, Professor Emeritus, Harvard University It’s a well-accepted fact that all business...

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Wash With Wally

Wash with Wally: Cleaning in Cold Water

Wash with Wally: Cleaning in Cold Water

I’m considering switching to a cold-water detergent for my wash-dry-fold business in order to save some money on my natural gas bill. Does this make sense? I don’t want to sacrifice the quality of the wash I offer my full-service customers. No, that does not make...

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Viewpoint

Building Strong Connections

Building Strong Connections

More meetings in more places for more people. This is the goal of the reinvented affiliate program and the new meeting concept that the Coin Laundry Association is excited to launch. In the May 2018 issue of PlanetLaundry, CLA President and CEO Brian Wallace wrote the...

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Digital Marketing

Traditional vs. Digital

Traditional vs. Digital

What Marketing Methods are Right for Your Laundromat in 2020 and Beyond? Digital marketing is the future, right? As someone on the frontlines of digital marketing for the laundry industry, I certainly believe that to be true – but that doesn’t mean you should change...

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.