PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of the Coin Laundry Association and is trusted by thousands to deliver the latest news and industry-specific topics for laundry owners and professionals.
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
The New ABCs of Worker Classification
Are Your Workers ‘Employees’ or ‘Independent Contractors?’ In 2018, the California Supreme Court issued a decision in Dynamex Operations West, Inc. v. Superior Court of Los Angeles in which a new standard – commonly referred to as the “ABC Test” – will be used to...
Building a Winning Team
Finding, Attracting and Retaining Great Employees The numbers are sobering, if not downright depressing. Studies suggest that the annual turnover rate for hourly employees hovers around 50 percent. What’s more, these figures vary broadly by industry and by business....
Headlines
PlanetLaundry Podcast Episode 22: An Interview with Daniel Sofranko
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association. In this episode PlanetLaundry Editor Bob Nieman chats with Daniel Sofranko, the owner of Perfect Wash – Express Laundry Center, located in Huntington...
Making Laundry Cool
A Look at Seven of the Most Interesting Laundromats in America Going to the laundromat to do the week’s laundry can be a rather dull and tedious chore. No doubt about it. Then again, who says laundromats can’t be cool and fun? Across the U.S., creative store owners...
Messe Frankfurt Cancels Texcare International 2021
Messe Frankfurt has announced the cancellation of Texcare International 2021, which was scheduled for November 27 through December 1, 2021, in Frankfurt, Germany. Growing uncertainty over the resurgence of the COVID-19 pandemic led a number of the laundry and...
Health and Wellness Tips from CLA’s Health Insurance Provider
The Coin Laundry Association, in collaboration with LIG Solutions, offers various health insurance programs, including a new prescription drug benefit, for CLA members, as well as their families and employees. LIG wants you and your family to stay healthy this fall,...
Wash with Wally: Battling Bleach Stains
A few of my drop-off laundry customers have complained about small bleach spots on their clothes. However, we don’t use bleach on their clothes, nor do we place the garments where bleach could be splashed on them. The only thing I can think of is that maybe the bleach...
CLA Releases 2021 Industry Survey
The Coin Laundry Association has announced the release of its annual Laundry Industry Survey. Each year, the CLA commissions Readex Inc. – a nationally recognized independent research company – to conduct an industrywide survey of laundromat owners. The data, in...
Don’t Stop Now!
Congratulations! Your laundromat survived 2020 and the first half of 2021 – a time during which an incredible number of brick-and-mortar retail businesses in the U.S. failed and simply disappeared. For all owners, the past year and a half has been historically...
Build a Site That Sells
The Keys to Designing an Emotionally Powerful – And, Ultimately, Successful – Website for Your Laundromat Many laundromat owners love to advertise. And several of these operators use their websites for that intended purpose. However, in my estimation, most of these...
Tumble Fresh Coin Laundries Voted ‘Minnesota’s Best’
The Star Tribune recently announced that Tumble Fresh Coin Laundries has been voted “Minnesota’s Best Laundromat,” based on the newspaper's readers poll of top businesses throughout the state. “More than 75 other laundromats were nominated within this category,”...
HappyNest Extends Northwest Expansion
Laundry pickup-and-delivery service HappyNest recently announced that its offerings are now available in Tacoma, Wash., through the company’s new laundromat partner, Legacy Laundry. Located in Puyallup, Legacy Laundry was established in 2012 and serves...
Leverage Marketing’s Universal Strategies
Three Promotional Tactics That Work Anywhere… For Any Business International companies have a lot to teach us about marketing. They’ve mastered the art of grabbing an audience’s attention and selling a product or service – which is at the core of all marketing...
HappyNest Now Available in San Antonio
Laundry pickup-and-delivery service HappyNest has expanded its availability into San Antonio, Texas, through the company’s new laundromat partner, High Spin Wash & Dry. “HappyNest has created a pickup-and-delivery service formula that works for its partners and...
SPONSORED CONTENT
SPONSORED CONTENT
Navigating Tax Season: Laundromat Owner’s Guide
This Month's Issue
- Beyond Our Borders: A Look at the International Laundromat Market
- Business Management: How a POS System Can Add Value for You and Your Customers
- Guest Feature: Embracing Technology – The Digital Evolution of the Laundromat Industry
- Women in Vended Laundry: An Interview with Lisa Mahan of Daniels Equipment Company
- And More…
THE LATEST ON LAUNDROMATS
Industry News
HappyNest Partners with Arizona Laundromat
Laundry pickup-and-delivery service HappyNest has expanded into North Phoenix, Ariz., through its new laundromat partner, My Laundry Room. HappyNest’s laundry services are now available in North Phoenix, as well as portions of Scottsdale. “Prior to partnering with...
EVI Completes Acquisition of Clean Designs, Clean Route
EVI Industries Inc. – headquartered in Miami – has announced it has completed the company’s acquisition of Clean Designs Inc. and Clean Route LLC, based in Lakewood, Colo. Known collectively as Clean Designs, the company is a distributor of commercial laundry products...
Alliance Adds Quality Assurance Positions
In its North America service area, Alliance Laundry Systems has created the position of quality assurance specialist – with industry veterans Tony Berton and Scott Demotts taking on those roles focused on large-chassis and small-chassis products, respectively. Berton...
Texas Laundry Chain, Libraries Without Borders Expand Internet Access in San Antonio
Laundry Rey’s Wash ’n Fold recently partnered with Libraries Without Borders to launch an internet-enabled library at one of the San Antonio laundromat chain’s locations, as part of the international nonprofit group’s Wash and Learn initiative. “When I would come to...
HappyNest Names Digital Marketing Director
Laundry pickup-and-delivery service HappyNest has named Turner Scott as its new director of digital marketing. Scott – who most recently served as digital marketing manager for a specialty home décor company – is responsible for coordinating and executing HappyNest’s...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
‘Warming Up’ Your Cold Calls
Get to Know Prospective Commercial Clients Before Asking for Their Business Any sales professional will tell you that the easiest person on which to call is someone you know or with whom you have some sort of connection. With that said, when building your commercial...
The Business Mind
Positioned for Success
How to Strategically Locate Your Business Directly into the Minds of Potential Customers I would guess that more than a few small-business owners are not familiar with the marketing term “positioning.” It is a close relative (but not an identical twin) of traditional...
Wash With Wally
Wash With Wally: Assessing the Value of Your Laundry Business
I have been in the vended laundry business for more than 30 years, and I’m now ready to retire. My question is how to establish a fair selling price. I own the building and the business. How do I value each? The first step is to get a bank appraisal on your property....
Viewpoint
In Working Order…..
During their initial investigation of the laundry business, many potential investors worry about the common myth of whether they are "mechanically inclined" enough to join this industry. The truth of the matter is that they should be much more concerned with whether...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
