PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
The Future of Wash-Dry-Fold
A Look at the Evolving Full-Service Laundry Business Model Long before COVID-19 turned many – at least for a while – into semi-reclusive shut-ins venturing out only as far as the front porch to retrieve their latest Amazon packages, numerous companies offering...
Creating a ‘Warm, Fuzzy Feeling’
Multi-Store Owner Explains How Commitment to Early Childhood Literacy Has Boosted Customer Loyalty A laundromat isn’t the easiest type of business in which to create that “warm, fuzzy feeling” for customers. Just ask Daryl Johnson who owns 10 (soon to be 11) Giant...
Payment Systems: Are You Confused Yet?
How to Decide Which Options Are Right for You and Your Business When I entered the industry in 2010, two types of payment systems were being widely used – quarters and prepaid loyalty cards. And quarters were the overwhelming favorite among store owners. In fact,...
Headlines
Playing the Numbers Game
A Closer Look at the Operational Metrics and Key Data Laundromat Owners Should Monitor to Stay on Track for Success In the February issue of PlanetLaundry, some of the most successful laundromat operators in the U.S. shared the key performance indicators they use to...
Mr Jeff Opens Franchise in Miami Market
Home-delivery laundry service Mr Jeff opened its first Florida location in Coral Gables on March 16. The new Mr Jeff location is owned and operated by local entrepreneur and Miami resident Sergio Aguirre. “After learning Mr Jeff was expanding into the United States, I...
Rinse Buys FlyCleaners, Launches in New York City
Laundry and drycleaning service Rinse recently acquired its New York-based competitor, FlyCleaners, and has launched in New York City. Founded by Ajay Prakash, James Joun and Sam Cheng, the San Francisco-based startup said it will expand its laundry...
Pickup-and-Delivery Pricing Done Right
Are You Charging ‘By the Bag’ or ‘By the Pound?’ I don’t think any of us would be surprised to hear that pickup and delivery is the hot topic in our industry today. In fact, this month I presented a keynote presentation on this very topic at the inaugural Laundromat...
Laundromat Contributes to Local Nonprofit
Washin’ Coin Laundry, based in Anniston, Ala., recently donated a percentage of the proceeds from its operations to 2nd Chance Inc., a local nonprofit group that provides support for the victims of domestic and sexual abuse. Laundry owner Ken Barrett presented a check...
Whirlpool Commits to ‘Low-Carbon’ Future
The U.S. Department of Energy has recognized Whirlpool Corp. for committing to reduce portfolio-wide greenhouse gas emissions by at least 50 percent within 10 years and to work with the DOE to share successful solutions and decarbonization strategies. As a...
Smooth Operators (Part 2)
From Preventive Maintenance to Equipment Repair, Store Owners Share Key Strategies for Keeping Their Laundromats Running Smoothly and Profitably [This is the second of a two-part feature article. You can read Part One here.] In a continuation of PlanetLaundry's March...
Curbside Laundries Announces Client Appreciation Dinner
Curbside Laundries will host a dinner reception on July 29 – the day before the opening of Clean 2022 – in appreciation of the company’s clients. According to the company, more than 130 Curbside clients will be attendance at the free dinner reception in Atlanta, which...
Attendee Registration Now Open for Clean ’22
Attendee registration for this year’s Clean Show has officially opened. The four-day event – to be held from July 30 through August 2 in Atlanta – will attract thousands of laundry and textile-care industry professionals from all around the world to discover the...
Smooth Operators (Part 1)
From Preventive Maintenance to Equipment Repair, Store Owners Share Key Strategies for Keeping Their Laundromats Running Smoothly and Profitably Houston laundromat owner Rob Maes was still a newcomer to the industry when he received his first wake-up call, as to the...
Ohio Laundry Assists Locals in Need
Since opening last summer, Super Clean Laundromat in Akron, Ohio, has been working with local organizations to help those experiencing hardship access laundry services. Owners Raj and Savita Verma – a couple from Punjab, India – moved to the U.S. 12 years ago and...
What Can the CLA Do for You?
“What can Brown do for you?” That was the popular slogan for UPS from 2002 to 2010. Simple in structure yet far-reaching in scope, the slogan engaged UPS’ multi-platform customer universe to think about its relationship with the company and how it might be expanded....
SPONSORED CONTENT
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Mr Jeff Expands Footprint in Miami
Miami entrepreneur Sergio Aguirre – the first U.S. franchisee of laundry pickup-and-delivery service Mr Jeff – is expanding his service territory into the Brickell neighborhood of Miami. “Since opening, our Miami franchisee has already experienced early success in...
Franchise Hits Major Milestone
Laundry and drycleaning franchise CD One Price Cleaners, headquartered in Oak Brook, Ill., recently announced it had reached a production milestone – washing and folding five million pounds of laundry. CD One Vice President of Marketing Jonathon Reckles credited a...
HappyNest Expands Reach in Southern California
Laundry pickup-and-delivery service HappyNest has expanded its availability to Tujunga, Calif., and the surrounding region through new partner Elite Laundry Center. Based in Tujunga, Elite Laundry now offers HappyNest PUD laundry services to residents and businesses...
LaundroLab Grows Its Corporate Team
Laundromat franchise LaundroLab has announced new additions to its corporate team. They are: David Reeves, chief operating officer; Jason Carache, director of finance and accounting; and Keith Martinez, new store opening project manager. Reeves is an operations...
Whirlpool Expands Care Counts Laundry Program
While students have been back to in-person learning for about a year, the effects of the COVID-19 pandemic continue to impact attendance rates nationwide. According to the National Center for Education Statistics, 72 percent of U.S. public schools reported an increase...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
Making the Call
How to Prepare for Sales Calls with Potential Commercial Clients In my last column, I discussed some of the profitable niches available to self-service laundry owners within the vast realm of commercial laundry accounts. This time, I'd like to follow up on that...
The Business Mind
Better Living Through Science
Four Research Findings Sure to Benefit You and Your Laundry Business With an advanced degree in clinical psychology and being a member of the American Psychological Association, I am a regular reader of a number of technical journals in the field. Not surprisingly,...
Wash With Wally
Wash with Wally: Treating Smoke-Damaged Garments
I’ve been approached by an insurance company to launder clothing and bedding that has been damaged by smoke from house fires. Before I accept the offer, I was wondering if smoke-damaged clothing requires any special care. Also, is there any special way to treat...
Viewpoint
Excellence in Laundry: Silent Auction
The 2016 Excellence in Laundry Conference, to be held at the Ojai Valley Inn & Spa in southern California, will feature a silent auction from 12:00 p.m. to 7:00 p.m. on May 18. This auction will serve to benefit the Coin Laundry Association's LaundryCares...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
