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Featured Articles
Cover Story
Metrics That Matter
Profit, Performance, and Planning in Vended Laundry The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...
Business Spotlight
Member Spotlight: Bringing a Century of Expertise to the Evolving Laundromat Industry
For more than 110 years, Anderson Chemical has built a reputation for delivering innovative chemistry solutions backed by exceptional customer support. Founded in 1911 and now in its fourth generation of family leadership, the Minnesota-based company has remained true...
Columns
The Business Mind
Future-Proofing Your Laundry Business
Why documented processes, HR systems, and talent retention build long-term value. By Rich Cruz, MS, SHRM-CP Organizational Consultant | Co-Founder, Harmonious Workplaces When I worked in lockstep with the laundry business community between 2017 and 2021, I met...
Wash With Wally
Wash With Wally: Color-Safe Bleach Alternatives & Washing Silk Shirts
Wash With Wally I offer a wash-dry-fold service at my laundromat, and I was wondering if there is any product we could use in place of chlorine bleach. The problem we occasionally run into is that my attendants will mistakenly use the chlorine bleach on colored...
The Laundry Doctor
Productive, Efficient and Motivated
Three Keys to Building a Strong Wash-Dry-Fold Team With both the post-COVID-19 era and the laundry outsourcing revolution upon us, many store owners I speak with are seeing their wash-dry-fold businesses growing rapidly. Given that, how do we – as employers, without...
