Current Issue
Featured Articles
Cover Story
Are You Still Single?
Industry Experts and Veteran Laundry Operators Discuss the Continued Growth of the Multi-Store Ownership Model Michael Addison purchased his first laundromat in New York in 2016 – and he has opened a new location every year since. In southern California, owner Art...
Business Spotlight
Member Spotlight: Redefining Utility Access for the Modern Laundromat
On a busy Sunday afternoon, laundromat owner Paul Pettefer found himself facing a problem all too familiar to operators: a leak behind the washers. In a rush to shut off the water, he attempted to leap onto the machines to get over the traditional bulkhead and reach...
Columns
The Business Mind
Persistence Pays Off
When Owning a Laundromat, the Secret to Success is a Constancy of Purpose Famed American writer and lecturer Dale Carnegie firmly believed that “flaming enthusiasm, backed by horse sense and persistence, is the quality that most frequently makes for success.” And I...
Wash With Wally
Wash with Wally: Drying Capacity, Business Hours, and More…
I’m short on drying capacity at my store. During the weekends, I have customers waiting for the dryers. Should I add more 30-pound stack dryers, which are what I currently have? Or should I replace at least some of the 30-pounders with larger-capacity stack dryers? If...
The Laundry Doctor
Spend Your Marketing Dollars Wisely
What Are You Getting in Return for Your Wash-Dry-Fold Promotional Budget? Business owners love to discuss and ruminate on what it costs to acquire a new customer. In the drycleaning world, the generally accepted figure is approximately $50 per customer. In the laundry...
