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2018: A Look Back
Recapping the Past Year… And Taking a Glimpse into the Industry’s Future It’s that time of year again – a time to reminisce about the 365 days gone by – and to try to predict what the next 365 have in store. Everyone does it – from the largest television networks to...
Business Spotlight
Business Bio: McPherson Express Laundry Center
Todd and Debra Whitehill Evan Whitehill Tom Aumiller McPherson Express Laundry Center McPherson, Kan. Before Getting into the Laundry Business… Todd and Evan Whitehill also own an independent insurance agency. Tom Aumiller is a facilities manager. And Debra...
Columns
The Business Mind

Are You Annoying?
Look for Small Annoyances That May Be Bugging Your Customers and Silently Destroying Your Laundromat’s Otherwise Pleasant Atmosphere Believe it or not, you may be inadvertently annoying your laundromat customers without even knowing it. And, honestly, very few of them...
Wash With Wally

Wash with Wally: How to Starch Tuxedo Shirts
I’ve recently been offered a tuxedo rental account, which would require me to wash and starch about 400 shirts each week. How do I starch these shirts in my washers? During which cycle would I need to insert the starch? To starch the shirts in your laundromat’s...
The Laundry Doctor

PlanetLaundry Podcast, Episode 19: “How’s Business” with the Laundry Doctor
In this episode, Brian Wallace, President/CEO of the Coin Laundry Association interviews Jeff Gardner, the Laundry Doctor. You may recognize Jeff as a regular columnist in PlanetLaundry. Jeff is a laundromat owner, pickup-and-delivery business operator, and...