Anger Management
Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....
Inflection Points: Preventive Maintenance for Your Laundromat
Quiet Reflection on the Future Path of Your Business May Be the Most Important Time You Spend All Week “Inflections points” are those moments in your life where events and decisions conspire to take you in a different direction, thus altering the course of at least...
Are You a Quitter?
The Key to Success is Knowing When to Quit – And When to Hang On “Never, never, never give up.” – U.K. Prime Minister Winston Churchill, on October 29, 1941, as World War II raged through Europe Winston Churchill was a strong believer that persistence is everything...
The Discomfort of Uncertainty
For Entrepreneurs, Uncertainty is a Part of Daily Life – Accepting the Inevitable Anxiety of This ‘High Stakes Waiting’ Game is Half the Battle Believe it or not, there is a science of uncertainty. Some psychologists actually study and conduct research in this field....
CLA Business Solutions
CLA is working with select service providers to offer programs and services to help you with your business operations
New Laundromat Entrepreneur
Get this free guide to the laundry industry that will help you navigate your start-up. This is the definitive handbook from the CLA for potential investors interested in purchasing or building a laundromat.