‘Wow!’ Your Customers
16 Ways to Improve Your Laundry Business – And, More Importantly, Your Customers’ Perceptions of It When was the last time a customer actually blurted out “Wow!” when he or she walked into your laundry for the very first time? My guess is that this...Wash with Wally: Removing Food Oil Stains, Dealing with Smoke Odors and More…
I have a great drop-off laundry business. Up until recently, I had no problems with stain removal. However, last month, I picked up a restaurant account and now wash a great deal of their linen. My problem is that I can’t seem to remove the food oil stains from...In the Service of Others
As we wind down the selection process for the Coin Laundry Association’s 2017 Board of Directors, I’m reminded of the many directors who have donated their time and talents to this organization over the years. Our Board does so much more than just oversee...How’s Business?
Owners Discuss the Current State of Their Laundry Operations, While Sharing the Specific Indicators They Use to Gauge Success The small-business half of the economy seems to have clawed its way back to a somewhat normal level of economic activity. According to the...You Become Part of the Fabric of the Community
Philadelphia Laundry Owners Are Changing Lives in the Neighborhoods They Serve The Laundry Café is the creative vision of owners Brian Holland and Tyrone Akins – two former Big Pharma executives who grew up in the inner city and share a commitment of providing an...Get the Conversation Started
3 Customer-Engagement Tips Designed to Boost Your Store’s Digital Marketing Success Economies rise and fall – and, thus, businesses have to weather the good and the bad. At this point, the most recent economic downturn is a few years behind us, but that period...Risky Business
Although Biohazard Laundry Poses Some Obvious Challenges, With the Proper Procedures in Place, It Can Become a Profitable Segment of Your Full-Service Laundry Operation One of the biggest decisions you’ll need to make with regard to your wash-dry-fold and...Risky Business
Unless You Regularly Tackle Tough Commercial Laundry Stains, Chlorine Bleach Most Likely is an Unnecessary Risk to Your Wash-Dry-Fold Service I recently received a phone call from a CLA member who had just ruined a wash-dry-fold order. As it turned out, one of her...Yankee Hosts 38th Annual Vended Laundry Trade Show
Gerry Guertin Named SpyderWash Salesperson of the Year A record number of registered attendees – coupled with a throng of store owners and potential investors who registered at the door, as well as experts from all segments of the industry – created a highly energized...
The Path to Remote Laundromat Management
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