Investing in Customer Service Yields Real Value
“The customer is always right.” – Marshall Field When I cite the quote above about the customer always being right, you might be quick to caution “you haven’t been to my laundromat!”Well, I see this well-worn adage as aspirational,...For What It’s Worth
Industry Experts Discuss Their ‘Formulas’ for Increasing the Value of Your Laundry Business The valuation process of a self-service laundry is an art, not a science. Therefore, when it comes to boosting a store’s value, absolute formulas won’t...I Want to Be a Connector in My City
Louisiana Store Owner Pulls His Community Together Through Popular Barbeque Cookouts When one of the local elementary schools in Lake Charles, La., was looking for ways to increase parent involvement and boost attendance at its PTO meetings, the principal called local...I Want to Be a Connector in My City
Louisiana Store Owner Pulls His Community Together Through Popular Barbeque Cookouts When one of the local elementary schools in Lake Charles, La., was looking for ways to increase parent involvement and boost attendance at its PTO meetings, the principal called local...Business Bio: South 4th Street Mega Grande Laundromat
Jim Mason South 4th Street Mega Grande Laundromat DeKalb, Ill. Before Getting into the Laundry Business… Jim is a real estate investor who has serviced the laundry equipment in his apartment buildings all over the Midwest for 30 years. Store Opening May 22, 2015...Is Now the Time to Make Your Move?
An Interview with Economic Forecaster and Business Author Dr. Alan Beaulieu One of the country’s most informed economists, Dr. Alan Beaulieu is the president of ITR Economics. Since 1990, he has been consulting with companies throughout the U.S., Europe and Asia...Business Bio: South 4th Street Mega Grande Laundromat
Jim Mason South 4th Street Mega Grande Laundromat DeKalb, Ill. Before Getting into the Laundry Business… Jim is a real estate investor who has serviced the laundry equipment in his apartment buildings all over the Midwest for 30 years. Store Opening May 22, 2015...The 7 Qualities of a Profitable Marketer
Boost Your Laundry Business by Developing These Critical Skills Marketing is every laundry owner’s link to the outside world. It’s how you persuasively encourage people to repeatedly purchase your products and services. Conceptually, it’s just that...When ‘App-ortunity’ Strikes…
Consumer Awareness of On-Demand, App-Based Laundry Services is Growing – And That May Change the Game for Many Operators Early last year, this magazine published an in-depth cover story examining the on-demand home delivery and locker-based drop-off models that were...
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