The Randomness of Business Life

The Randomness of Business Life

The Statistical Concept of ‘Regression to the Mean’ – and How It Impacts Your Laundry Operation I’m presently working toward a doctorate degree in clinical psychology. And, as part of the program, I’ve been required to take a number of courses in advanced statistics....
The Skills to Pay the Bills

The Skills to Pay the Bills

Master These Six Essential Skills to Take Your Laundry Business to the Next Level I’ve always been a collector of the best words and most valid phrases to describe or define a successful small-business owner – and, more specifically, a highly successful laundromat...
Feeling Emotional (Part 2)

Feeling Emotional (Part 2)

How to Use Emotional Intelligence to Better Manage Yourself and Your Laundry Business [This is the second of a two-part column. Part One can be read here.] While emotional skills may come more naturally to some due to their background and upbringing, there are ways...
Signs, Signs… Everywhere a Sign

Signs, Signs… Everywhere a Sign

How to Make Signage an Essential Ingredient of Your Laundromat’s Marketing Strategy Have you ever thought about how many signs you see in a given day? Likely, it numbers in the hundreds if you consider the signage on the internet, on buildings, on billboards, and in...
‘Making a Bouquet’

‘Making a Bouquet’

Promoting Your Laundromat in Today’s Culturally and Generationally Diverse Marketplace During the last 20 years, the changes that have occurred – from both technological and cultural/social standpoints – have been profound. And these changes have had a major impact on...

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