PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

An Active ‘Retirement’
Michigan Store Owner Thrives During ‘Second Act’ Laundromat Career Jim Legato has never been one to let grass grow under his feet. Following a 30-year career with the Michigan Bell telephone company, Legato’s initial entrance into the laundromat industry might appear...

Laundromats 2024: Opportunities, Challenges… and Industry Evolution
Business Leaders Take a Close Look at Key Factors Shaping the Vended Laundry Market in the Coming Year The laundromat industry is currently navigating a complex landscape shaped by economic challenges, technological advancements, and shifting consumer preferences....

The Many Faces of Modern Laundromats
Today’s Technology is Paving the Way for a Variety of Laundry Business Models In an industry as established as ours, it’s tempting to think there’s a sole blueprint for success. Yet, as we delve deeper, we discover a vibrant patchwork of innovation and individuality....
Headlines
Bill to Regulate Commercial Washers Introduced in Illinois
A bill has been introduced in the Illinois State Senate that would require new washing machines for both commercial and residential use to be equipped with microfiber filtration systems featuring a mesh size of not greater than 100 micrometers. This legislation,...
Pending Legislation Seeks to Extend Sales Tax to Laundromats in Nebraska
As part of the 2024 legislative session, various lawmakers in Nebraska have introduced no fewer than eight bills that seek to expand the sales tax base within the state. Currently, self-service laundry is exempt from the collection of sales tax in Nebraska. However,...
Money for Nothing
Be On the Lookout for State Grants and Other Free Programs to Help Grow Your Laundry Business Like Dire Straits sang on its classic hit, “Money for Nothing,” I always wondered if businesses really received grants. After all, I’d never known any business owner who said...
Wash-Dry-Fold POS Unveils New Logo, Brand Refresh
Since its inception in 2016, the Wash-Dry-Fold POS logo has been characterized by a simple icon of a desktop computer on top of washer icon in navy blue and off-white. Celebrating the transition to the modern hardware and cloud-based software it now sells, the...
Eastern Funding Adds Brendan Ristaino to Commercial Financing Sales Team
Eastern Funding LLC, a financial lender to laundromats and other businesses, recently announced that Brendan Ristaino has joined the company as a loan officer. Ristaino joins Eastern Funding with several decades of experience in the laundry industry. He began his...
Paystri Introduces New Program to Protect Laundry Owners from Chargebacks
Paystri, a payment processing company based in Salem, Mass., has launched Laundry Guard, a new program created to protect its laundry-owner customers who utilize Card Concepts Inc. payment equipment from chargebacks and fees that cut into profits. According to...
Milnor Promotes Brock Pellerin to Vice President
Pellerin Milnor Corp., headquartered in Kenner, La., has announced the promotion of Brock Pellerin to the position of vice president. Pellerin began his career with Milnor in 2006 as a member of the company’s Application Engineering Department. However he previously...
LG Expands Relationship with WASH
LG Electronics recently announced that it has grown its relationship with WASH, one of the largest laundry route businesses in North America. The new agreement will enable LG to increase its position within the multi-family housing and university dormitory laundry...
Eastern Funding Launches Workshop Series for Laundry Businesses
Industry financial lender Eastern Funding LLC recently announced the launch of its latest round of workshops for laundry businesses. These in-person sessions are designed to provide a forum for laundry owners, prospective investors, and other industry participants...
The Many Faces of Pickup and Delivery
A Look at Some of the Various Laundry PUD Business Models John MacKrell likes to quote the following statistic: doing laundry is the second-most-disliked chore in the United States – behind cleaning toilets. Although we don’t know exactly what this tidbit means for...
Cents Announces Reserve with Google Integration
Laundry business management provider Cents recently announced that it has been named the inaugural booking provider for the laundry industry on Reserve with Google. Reserve with Google offers industries like restaurants, salons, and contractors the ability to book...
Cents, LaundryCares Join Forces to Launch Charitable Donation Program
Business management platform Cents and the LaundryCares Foundation have teamed up. Thanks to this newly formed partnership, laundromat visitors across the United States can contribute to the LaundryCares mission through a pioneering round-up program, which allows...
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This Month's Issue
- Designing for Success: Winning Ideas for Your Next Laundromat Design, Layout, or Remodeling Project
- Guest Feature: Five Lessons I Learned from Selling My Laundry Business
- Digital Marketing: A Well-Planned Laundromat Can Boost Customer Engagement and Loyalty
- Business Profile: How Chicago’s Wash Smart Chain is Redefining the Laundry Experience
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Alliance’s ProCapture Video Wins Four Awards at Industry Event
Alliance Laundry Systems’ launch video for the company’s new lint capture system, ProCapture, recently was recognized by the video industry. The video picked up four awards at the Telly Awards, which honor excellence in video and television across all screens....
Southeastern Laundry Equipment Sales Announces Partnership with 4612 Group
Southeastern Laundry Equipment Sales, headquartered in Marietta, Ga., has entered into a strategic partnership with Atlanta-based investment firm 4612 Group. As part of the partnership, Southeastern Laundry owner and CEO Chase Brown will continue to lead the company....
Alliance Acquires Star Distributing
Alliance Laundry Systems recently acquired the distribution assets of Star Distributing, as well as its Parts King business. Star, headquartered in Nashville, Tenn., is a leading distributor of Speed Queen vended, multi-housing, and on-premises laundry equipment....
Laundry CEO Forum Set for Inaugural Run
The inaugural Laundry CEO Forum – organized by laundry owners and operators Waleed Cope and Jessica Johnson-Cope – will be held August 7-9, 2024, at the Omni Frisco Star in Frisco, Texas. The event is designed to promote growth, innovation, and leadership in the...
Coin Laundry Association Embraces Industry Changes with New Name and Branding
The largest trade organization dedicated to the vended laundry industry has announced an update to its branding, including its name. The Coin Laundry Association will now be known as simply “CLA,” with each of the three letters signifying an action that the...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor

Planning for a New Normal
Key Considerations for Laundry Owners in the Post-COVID-19 World These days, I find myself spending a good chunk of my time thinking about my laundry business – not necessarily about what to do with my PPP stimulus money or how to run my operation in the middle of...
The Business Mind

Anger Management
Seven Psychologically Sound Ways to Deal with Angry, Irate or Emotionally Difficult Customers Every laundromat owner is going to come face to face with angry, difficult or emotionally challenging customers from time to time. After all, you can’t please everyone....
Wash With Wally

Wash with Wally: Cleaning Ceramic Tile
I have 5,000 square feet of ceramic tile in my laundromat. It has a non-slip surface that is hard to clean. What is an effective, inexpensive way to clean it without adding more soap and leaving streaks? Most ceramic floors should be cleaned with an acid-based...
Viewpoint

Let’s Go to the Phones…
“Who you gonna call?” – Ray Parker, Jr. (Ghostbusters) The pandemic’s challenges have been well-documented within these pages. Given the Coin Laundry Association’s efforts to assure laundromats be deemed essential and open – along with your extraordinary work to...
Digital Marketing

Who Are You Talking To?
Knowing Your Customers’ Wants, Needs and Desires Will Give You a Leg Up on the Competition – And Reveal Just How Special Your Laundry Services Really Are! Running a laundry business can be an exciting journey, as you try to lure various customers with different wants...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.