PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Creating a Culture of Learning and Development
A Four-Step Approach to Training and Building a Committed Laundromat Staff Stacy showed up to the laundromat excited for her first day on the job as an attendant. The half-asleep manager at the counter led Stacy to a back room and handed her a pen and stack of...
Making a Great First Impression
The Keys to Creating an Inviting Laundromat Storefront The success of any laundromat extends well beyond the performance and efficiency of its equipment – and it begins even before that first customer tosses that first load of clothes into one of your washers. In...
An Active ‘Retirement’
Michigan Store Owner Thrives During ‘Second Act’ Laundromat Career Jim Legato has never been one to let grass grow under his feet. Following a 30-year career with the Michigan Bell telephone company, Legato’s initial entrance into the laundromat industry might appear...
Headlines
Wash-Dry-Fold POS Unveils New Logo, Brand Refresh
Since its inception in 2016, the Wash-Dry-Fold POS logo has been characterized by a simple icon of a desktop computer on top of washer icon in navy blue and off-white. Celebrating the transition to the modern hardware and cloud-based software it now sells, the...
Eastern Funding Adds Brendan Ristaino to Commercial Financing Sales Team
Eastern Funding LLC, a financial lender to laundromats and other businesses, recently announced that Brendan Ristaino has joined the company as a loan officer. Ristaino joins Eastern Funding with several decades of experience in the laundry industry. He began his...
Paystri Introduces New Program to Protect Laundry Owners from Chargebacks
Paystri, a payment processing company based in Salem, Mass., has launched Laundry Guard, a new program created to protect its laundry-owner customers who utilize Card Concepts Inc. payment equipment from chargebacks and fees that cut into profits. According to...
Milnor Promotes Brock Pellerin to Vice President
Pellerin Milnor Corp., headquartered in Kenner, La., has announced the promotion of Brock Pellerin to the position of vice president. Pellerin began his career with Milnor in 2006 as a member of the company’s Application Engineering Department. However he previously...
LG Expands Relationship with WASH
LG Electronics recently announced that it has grown its relationship with WASH, one of the largest laundry route businesses in North America. The new agreement will enable LG to increase its position within the multi-family housing and university dormitory laundry...
Eastern Funding Launches Workshop Series for Laundry Businesses
Industry financial lender Eastern Funding LLC recently announced the launch of its latest round of workshops for laundry businesses. These in-person sessions are designed to provide a forum for laundry owners, prospective investors, and other industry participants...
The Many Faces of Pickup and Delivery
A Look at Some of the Various Laundry PUD Business Models John MacKrell likes to quote the following statistic: doing laundry is the second-most-disliked chore in the United States – behind cleaning toilets. Although we don’t know exactly what this tidbit means for...
Cents Announces Reserve with Google Integration
Laundry business management provider Cents recently announced that it has been named the inaugural booking provider for the laundry industry on Reserve with Google. Reserve with Google offers industries like restaurants, salons, and contractors the ability to book...
Cents, LaundryCares Join Forces to Launch Charitable Donation Program
Business management platform Cents and the LaundryCares Foundation have teamed up. Thanks to this newly formed partnership, laundromat visitors across the United States can contribute to the LaundryCares mission through a pioneering round-up program, which allows...
CLA Names Executive Vice President
The Coin Laundry Association has promoted Danielle Bauer, CAE to the position of executive vice president. Bauer most recently served as the association’s director of membership and education. In her new role, she will oversee CLA’s marketing and communications,...
PayRange, KioSoft Settle Patent Dispute
Payment providers PayRange Inc. and KioSoft Technologies have settled a four-year patent dispute over mobile payment technology used to enable consumers to pay self-service retail machines, including laundry and vending machines. PayRange had alleged that KioSoft and...
Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
SPONSORED CONTENT
This Month's Issue
- The Business of Laundry: Models That Work
- PlanetLaundry Podcast: AI as a Business Partner – Changing the Game for Laundromat Owners
- Member Spotlight: Redefining Utility Access for the Modern Laundromat
- CLEAN SHOW 2025: Schedule of CLA Events
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Cents Raises $40 Million Series B Funding to Support Garment-Care Industry
Laundry business management platform Cents has announced the close of a $40 million Series B funding round. The round was led by strategic venture capital firm Camber Creek, with participation from previous investors Bessemer Venture Partners and Tiger Global....
HappyNest Expands Service in Florida
Laundry pickup-and-delivery service HappyNest has expanded its availability within the Orlando, Fla., market through its new partner, Lake Eustis Laundry Inc. The facility now provides PUD laundry services to residents and businesses in Yalaha, Kissimmee, Sorrento,...
Safeguarding the Sales Tax Exemption for Self-Service Laundry in Nebraska
Earlier this year, various legislators introduced no fewer than eight bills that sought to expand the sales tax base in the state of Nebraska. If any of those bills were to pass and include self-service laundry as part of their tax expansion plans, laundromat owners...
Alliance’s ProCapture Video Wins Four Awards at Industry Event
Alliance Laundry Systems’ launch video for the company’s new lint capture system, ProCapture, recently was recognized by the video industry. The video picked up four awards at the Telly Awards, which honor excellence in video and television across all screens....
Southeastern Laundry Equipment Sales Announces Partnership with 4612 Group
Southeastern Laundry Equipment Sales, headquartered in Marietta, Ga., has entered into a strategic partnership with Atlanta-based investment firm 4612 Group. As part of the partnership, Southeastern Laundry owner and CEO Chase Brown will continue to lead the company....
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
The Perfect Complement?
Here’s How Linen Rental Can Be a Profitable Addition to Your Full-Service Laundry Business One of the easier and more profitable opportunities for vended laundry owners who service commercial accounts – which a number of operators, including myself, have ventured into...
The Business Mind
Are You a Quitter?
The Key to Success is Knowing When to Quit – And When to Hang On “Never, never, never give up.” – U.K. Prime Minister Winston Churchill, on October 29, 1941, as World War II raged through Europe Winston Churchill was a strong believer that persistence is everything...
Wash With Wally
Wash with Wally: Removing Wine Stains, Washing Silk Shirts, More…
My wash-dry-fold service recently has received a number of garments with wine stains. We’ve done a decent job of getting out most of the stains, but not all of them. Do you have any suggestions to help us tackle any wine stains we may encounter in the future? Wine is...
Viewpoint
Let’s Go! Let’s Grow!
As PlanetLaundry Editor Bob Nieman asked (and answered) in this column last month, “Has 2020 sucked? Yes, without a doubt.” I think we can all echo that sentiment. However, the stage is set to put 2020 behind us! As your CLA Chairman for 2020, I stated last March that...
Digital Marketing
Localize Your Message
Five Local Marketing Tactics That Can Grow Your Laundry Business Marketing can be a tricky subject to approach. On one hand, you want to attract new customers and gain business. On the other hand, you have a lot of options, information, competing ideas, and most...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
