Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

LaundroLab Celebrates National Laundry Day – April 15

LaundroLab to Offer Free Laundry, Resources Nationwide for National Laundry Day In celebration of National Laundry Day on April 15, 2025, LaundroLab—an innovative laundromat brand focused on reimagining the wash experience—is giving back to local communities by...

I’d Like to Speak to the Manager

On the Front Lines with Some of the Laundry Industry’s Leading Store Managers In an industry once dominated by unattended, self-service operations, the role of store managers in laundromats has never been more critical. As laundries evolve into full-service businesses...

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Remote Possibilities

Jan 29, 2015

Orignally posted - May 01, 2014 Roseville, Calif., November 2012 – The phone rings at 11:30 p.m. Caller: Hello, Ms. Dower? Me: Yes? Caller: This is Roseville Police Department. Me: How may I help you? Roseville Dispatcher: You have a customer who has called 911...

Scalability: Thoughts on Growing Your Business

Jan 29, 2015

Originally posted - Jul 26, 2013 Many business books talk about how entrepreneurs often find themselves caught up in the day-to-day struggle for survival, putting out fires here and there just to stay in business. He (the entrepreneur) didn't realize the enormous...

Remote Possibilities

Jan 29, 2015

Orignally posted - May 01, 2014 Roseville, Calif., November 2012 – The phone rings at 11:30 p.m. Caller: Hello, Ms. Dower? Me: Yes? Caller: This is Roseville Police Department. Me: How may I help you? Roseville Dispatcher: You have a customer who has called 911...

Headlines

Business Bio: In & Out Laundromat

Jack and Mary Lanning In & Out Laundromat Lowell, Mass. Before Getting into the Laundry Business… Jack was a manufacturer's sales representative while also managing his parents' tax services business. Mary is a stay-at-home mom. Store Opening December 2015...

Growing Pains

HR Management Technology Tips to Help You Survive Your Business' Growth So, you own a self-service laundry that is either partially attended or fully attended, meaning that for some significant portion of the day for which your store is open to the public you have...

Caught on Camera

Here's What to Consider Before Purchasing a Security System for Your Laundry Business I recently experienced a "slip-and-fall" incident at one of my stores. However, I was immediately suspicious that this claim might simply be a play for a settlement. Here's what...

Caught on Camera

Here's What to Consider Before Purchasing a Security System for Your Laundry Business I recently experienced a "slip-and-fall" incident at one of my stores. However, I was immediately suspicious that this claim might simply be a play for a settlement. Here's what...

Two for One

The Doctor Tackles a Couple of Common Laundry Questions Recently, a number of self-service laundry owners have asked me about two specific topics related to their businesses. As a result, I thought I would address each issue in this month's column. One of the topics...

South Carolina Operator Named Huebsch Store Owner of the Quarter

Huebsch has named Dewayne Bohannon its latest Store Owner of the Quarter for his seven successful Wash-n-Go Laundry locations in South Carolina. "Dewayne is an accomplished laundromat owner with a keen grasp on what it takes to run a prosperous business," said Kathryn...

Industry Veteran Howard Herman Retires

Laundrylux's Howard Herman has announced his retirement "from full-time employment" after 43 years with the company – from its early days as Bermil Industries to its current business model. "Howard has been a stalwart of our industry for more than four decades, with...

Time to Retool?

Laundry Owners Open Up About Their Recent Renovation Projects During last year's Clean Show in Atlanta, the Coin Laundry Association presented a seminar dubbed "Flip My Laundry," in which laundry owners discussed the highlights of their recent store renovation...

CLA Gears Up for Excellence in Laundry Conference 2016

Oakbrook Terrace, Ill. – March 29, 2016 - In 2012, the Coin Laundry Association (CLA) launched its first-ever Excellence in Laundry Conference – an unprecedented event that brought the self-service laundry industry's most successful people together for two days of...

Laundry Owners Warehouse Hosts Successful Service School

Laundry Owners Warehouse, based in Ft. Lauderdale, Fla., recently held its first-ever service school at the company's headquarters, attracting 79 attendees - which included a mix of store owners, service professionals and potential investors. Those in attendance...

Alliance Earns Stevie Award for Sales, Customer Service

Alliance Laundry Systems was recently honored at the 10th annual Stevie Awards for Sales & Customer Service, held in Las Vegas. Alliance's Customer One program was presented a 2016 Stevie Award for its recent work to improve the customer experience and help its...

Laundry Brokers Unveils Revamped Website

Laundry Brokers recently launched its newly redesigned website – www.lbrokers.com. The company's new logo was used as the basis for the site's color scheme of black, with shades of gold and gray, to present a modern, professional look and feel. The main goal of the...

This Month's Issue

‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
Business Management: Generate Additional Income Through Greater Market Penetration
Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
New Member Spotlight: How Laundry Labs Plans to Change the Industry
And More…

THE LATEST ON LAUNDROMATS

Industry News

CLA Announces 2019 Board of Directors

Trade Group Adds Three Store Owners and a Distributor to Its Current Board Lineup For 2019, the Coin Laundry Association has added four new laundry professionals to two-year terms on its Board of Directors. These new directors include one distributor and three store...

Procter & Gamble Announces National Expansion of Tide Laundry Service

Procter & Gamble’s popular Tide brand is aggressively targeting today’s urban Millennial and Gen Z consumers, with the national expansion of its pickup-and-delivery laundry service. Tide plans to double its pickup locations to more than 2,000 by next year, after...

Free Laundry Day Scheduled for Durham, N.C.

On Saturday, February 23, The Wash House Laundromats will host a LaundryCares Free Laundry Day at its two locations in Durham, N.C., from 10 a.m. to 5 p.m. The two locations are: The Wash House, 2000 Chapel Hill Rd., Durham, N.C. The Wash House, 1839 Liberty St.,...

American Changer Acquires Rowe

American Changer Corp., headquartered in Ft. Lauderdale, Fla., has finalized an asset purchase agreement with Rowe Bill Changers, LLC, a manufacturer of self-serve money changers for the coin laundry industry, as well as the carwash, amusement and vending markets. The...

EVI Acquires PAC Industries

Laundry equipment distributor EVI Industries, formerly EnviroStar, recently acquired PAC Industries of Harrisburg, Pa., for $12.85 million. EVI, headquartered in Miami, has purchased all of the outstanding shares of PAC’s common stock as part of the agreement – $6.4...