Florida Distributors Donate Commercial Washer to Local Pet Rescue Organization

Laundry Owners Warehouse and The Laundry Shop – two laundry distributorships based in Ft. Lauderdale, Fla. – have partnered in support of Paws Fur Recovery, a pet rescue organization located in nearby Indiantown, Fla. The two companies donated a commercial LG washer...

How to Market Your Amenities

Make Your Laundromat a Place People Love I recently renovated my house and faced a big challenge –furnishing it. I had the basics in mind but wanted everything to come together just right. So, I called a few furniture stores I liked, and one of them said something...

Reimagining the Laundromat Experience

Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities It’s no secret that today’s successful laundromats are embracing customer-centric amenities that transform what was once a mundane chore into a convenient, even...

Engaged Employees, Happy Customers

Building a Positive Workplace Culture in Your Laundromat Since I started consulting in 2005, I’ve heard a common sentiment among business owners and executives: “I just want people who work.” And why wouldn’t a business owner want this? After all, human capital theory...

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Less is More

Jan 29, 2015

Originally posted - Oct 04, 2012 All five of my laundromats are strictly self-service operations – no wash-dry-fold service, no commercial accounts, no coffee shop. I do just one thing… and strive to do it very well. As small-business owners, we get offered all types...

‘Tapping’ into Today’s Technology

Jan 29, 2015

Orignally posted - Dec 01, 2014 For the most part, our industry is the same throughout from store to store. Each laundromat features basically the same setup: washers and dryers for a set price, folding tables, carts, maybe some vending machines and possibly an...

Be Your Own Competition

Jan 29, 2015

Originally posted - Sept issue/2012 "I have been up against tough competition all my life. I wouldn't know how to get along without it." – Walt Disney Next to vend price, there isn't a more combustible topic of conversation among laundry owners than competition. In my...

Headlines

What If…?

Four Common Questions That Keep First-Time Laundry Owners Up at Night First-time laundry owners are an interesting group. Based on my 30 years of experience as a distributor working with many of them, the typical rookie operator is overflowing with nervous enthusiasm...

Is Now the Time to Upgrade Your Laundry?

Laundry owners got an early Christmas present this past December, when the Protecting Americans from Tax Hikes Act of 2015 was signed into law. This new law permanently (until further notice, at least) expanded the Section 179 deduction limit to $500,000....

Wash with Wally: Commercial Ironing, Scented Detergents and More…

My wash-dry-fold and commercial laundry businesses are going very well and my attendants are busy all day. However, I recently landed a contract with a security company to do their shirts. This client wants the shirts washed and ironed. Unfortunately, I've been having...

CG West Announces Spring Profit Symposium

Two-Day Event Scheduled for May 11-12 in Southern California Continental Girbau West - a subsidiary of Continental Girbau Inc. based in Santa Fe Springs, Calif. - will host its fourth annual Conference of Champions Profit Symposium on May 11-12. The event - scheduled...

Business Bio: Jennifer Haley’s Coin Laundromat

Jim Adams Jennifer Haley's Coin Laundromat Canton, Ohio Before Getting into the Laundry Business… Adams was a sales representative for Consolidated Freightways for 18 years and Con-Way Freight for eight years. Store Opening July 2009 Business Hours 5:00 a.m. to...

Liquid Assets: The Business of Water

A Look at the Factors That Impact Your Laundry's Rates Imagine Manhattan under almost 300 feet of water. Not water from a hurricane or a tsunami, but purified drinking water – 2.1 trillion gallons of it. That's the amount of water researchers estimate is lost each...

How Effective is Your Digital Marketing?

Laundry Owners Can Accurately Track Their ROI by Focusing on Brand Awareness, Customer Acquisition and Customer Retention Flush. Have you ever felt this happening to your marketing dollars? Where did they go? Many laundry owners are curious about investing more into...

Creating an Emotional Connection

Chicago-Area Owner Tom Benson Discusses the Customer-Focused Programs That Set His Business Apart from the Crowd Ten years ago, Tom Benson reopened the doors to his rebuilt and renovated laundry business, World's Largest Laundromat, after it had been destroyed by a...

Creating an Emotional Connection

Chicago-Area Owner Tom Benson Discusses the Customer-Focused Programs That Set His Business Apart from the Crowd Ten years ago, Tom Benson reopened the doors to his rebuilt and renovated laundry business, World's Largest Laundromat, after it had been destroyed by a...

Meeting the Demand for On-Demand Laundry

Here's a Look at Four of the Industry's Leading App-Based Players Last month, I touched on the growth of app-based, on-demand laundry businesses, along with the general public's increased awareness of such services. In this column, I'd like to discuss a few of the...

Laundry, Real Estate Veterans Partner on New Brokerage Service

Wash Broker to Serve Chicago-Area Vended Laundry Market Laundry and real estate industry veterans Robert Renteria and Joe Hollendonner recently announced that they've joined forces to create Wash Broker, Ltd., a laundry brokerage service based in the Chicago area....

Western State Design Names New Vice President

California-Based Distributor Promotes Todd Hyrn Western State Design, Inc. has promoted Todd Hyrn to vice president. Most recently, Hyrn served as director of operations for the company and has been a member of the WSD management team for 25 years. "The company has...

This Month's Issue

Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
Business Management: Building a Positive Workplace Culture
Digital Marketing: Make Your Laundromat a Place People Love
Company Close-Up: The Vision Behind Masters Laundry Equipment
And More…

THE LATEST ON LAUNDROMATS

Industry News

Messe Frankfort Acquires Clean Show

It’s a Win-Win: New Deal to Create Enhanced Industry Event, While Building a Stronger Trade Association The Clean Show Executive Committee has announced that it has finalized a deal to sell the biennial industry event to Messe Frankfurt, the largest trade show and...

The CLA: What It Does for You – The List is Long and Its Value is Growing

As we move forward into 2019, the industry will see a significant shift in how the Coin Laundry Association operates and the educational products and resources it produces. Every change is part of the CLA Board of Directors’ long-term plan to grow and enhance the...

Knowledge Is King

Another year has come and gone faster than I could have imagined. Many times, I think about my mother, who is in her 90s, talking about how “time flies by so fast" that she couldn’t imagine how it could ever get any faster the next year – but that it always does. What...

Laundry Land Hosts Free Laundry Event in Virginia Beach

More than 1,000 pounds of clothes and linens were recently washed and dried at no charge at the Laundry Land laundromat in the Aragona Village Shopping Center in Virginia Beach, Va. On October 23, Laundry Land hosted a LaundryCares-sponsored free laundry day, which...

TLC Tri-State Laundry Hires Industry Veteran Art Roy

TLC Tri-State Laundry Companies, based in Valdosta, Ga., has hired industry veteran Art Roy, who will represent that company's Vended Laundry Division throughout the state of North Carolina. Originally from Cleveland, Roy began his career by selling laundry and ware...