Member Spotlight: Lab-Tested, Laundry-Approved

How Laundry Labs Plans to Change the Industry In today’s business world, efficiency and quality are paramount – and the commercial laundry industry is no exception. Recognizing the need for superior cleaning solutions specifically tailored to laundromat operators,...

Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

LaundroLab Celebrates National Laundry Day – April 15

LaundroLab to Offer Free Laundry, Resources Nationwide for National Laundry Day In celebration of National Laundry Day on April 15, 2025, LaundroLab—an innovative laundromat brand focused on reimagining the wash experience—is giving back to local communities by...

I’d Like to Speak to the Manager

On the Front Lines with Some of the Laundry Industry’s Leading Store Managers In an industry once dominated by unattended, self-service operations, the role of store managers in laundromats has never been more critical. As laundries evolve into full-service businesses...

PlanetLaundry Podcast

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Competing

Jan 27, 2015

Originally posted - Sep issue/2012 How to Respond When a New Laundromat Enters Your Market When the closest competitor to one of Brian Brunckhorst's coin laundries in northern California lost its lease, the multi-store owner was understandably overjoyed – and his...

Vital Signs

Jan 27, 2015

Neglect Your Store's Signage at Your Own Risk Because a laundromat is a self-service business, there is the tendency among some owners to have a "build-it-and-they-will-wash" attitude toward their stores. In other words, the focus is primarily on the equipment offered...

At Your Service: What Laundry Customers Really Want

Jan 27, 2015

Orginally posted - Sep 11, 2013 Attracting and retaining more customers are the keys to any successful business. As a result, figuring out just what it is your laundry customers really want or need to spend their money on – and then giving it to them – is the "holy...

Headlines

Wash with Wally: Hair Dye Stains

One of my commercial accounts is a hair salon. Can you tell me the best way to remove dark hair dye from the white towels my client brings to me? Hair dye can be a real problem because different manufacturers use different types of bases for dyes. Some use a metallic...

Going ‘Undercover’

Forced to Take a Fresh Look at His Laundry Business, the Author Gained an Entirely New Perspective on His Overall Operation When is the last time you went "undercover?" No, I'm not suggesting you sneak into one of your competitor's laundries, pretending to be a...

Business Bio: Wash-n-Go

Dewayne Bohannon Wash-n-Go Columbia, S.C. Before Getting into the Laundry Business… Dewayne has been in the self-storage industry for 25 years, and he is also in the coin-operated amusement business. Store Opening Wash-n-Go in Columbia opened two years ago. However,...

Making the Call

How to Prepare for Sales Calls with Potential Commercial Clients In my last column, I discussed some of the profitable niches available to self-service laundry owners within the vast realm of commercial laundry accounts. This time, I'd like to follow up on that...

What If Muhammad Ali Owned Your Laundry?

Adopting the Legendary Boxer's Personal Philosophy Can Turn You into a Champion of Business All of the buzz surrounding the recent high stakes Floyd Mayweather-Manny Pacquiao welterweight title fight got me thinking about boxing's heyday in the 1960s and '70s, as well...

Berkshire Hills Acquires Firestone Financial

Berkshire Hills Bancorp Inc. has announced the signing of a definitive agreement for the acquisition of privately held Firestone Financial Corp. as an operating subsidiary of Berkshire Bank. Based in Needham, Mass., Firestone is a nationwide commercial specialty...

Speed Queen Honors Its Distributor of the Year

PWS Recognized for Service and Sales Excellence Speed Queen has named PWS - The Laundry Company as its 2014 Distributor of the Year. "We are honored to name PWS the 2014 Distributor of the Year," said Dan Bowe, Speed Queen North American sales manager. "Not only have...

IPSO Names Distributor of the Year

Steiner-Atlantic Honored for Outstanding Sales and Service Achievements IPSO recently named Steiner-Atlantic Corp. its 2014 Distributor of the Year. "We are honored to name Steiner-Atlantic Corp. the 2014 Distributor of the Year," said Kathryn Rowen, IPSO North...

Whirlpool Enters into Agreement to Acquire ADC

Whirlpool Corp. has entered into an agreement to acquire American Dryer Corp., which manufactures and markets coin-operated, on-premise, industrial and specialty laundry equipment. The planned acquisition gives Whirlpool's commercial laundry business a platform to...

Setomatic/SpyderWash Names New Director of Sales and Operations

Gregg Schantz Promoted to Further Oversee the Company's Continued Growth Setomatic Systems/SpyderWash has announced the promotion of Gregg Schantz to director of sales and operations. Since joining the company full time in 2013, Schantz has helped support SpyderWash...

Avoiding Surprises

Running a small business is far from an exact science. And operating a self-service laundry – with all of the market-by-market idiosyncrasies this entails – at times can be even less of a sure thing. With PlanetLaundry's cover story in May focusing on industry myths...

Huebsch Announces Store Owner of the Quarter

John D. Dixon Recognized for National Laundry in Dickson, Tenn. Huebsch recently named John D. Dixon its Store Owner of the Quarter for his National Laundry, which is located in Dickson, Tenn. Dixon "transformed a rundown store into a thoughtfully designed,...

This Month's Issue

‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
Business Management: Generate Additional Income Through Greater Market Penetration
Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
New Member Spotlight: How Laundry Labs Plans to Change the Industry
And More…

THE LATEST ON LAUNDROMATS

Industry News

Commercial Equipment Company to Host Spring Open House

Commercial Equipment Company will hold its annual open house, service school and equipment showcase on May 19 at the company's headquarters in Farmers Branch, Texas. This event - which is scheduled for 10:00 a.m. to 4:00 p.m. - will feature extensive educational...

Yankee Equipment Hosts 40th Annual St. Patrick’s Day Sales and Educational Event

Yankee Equipment Systems, based in Barrington, N.H., recently hosted its 40th annual St. Patrick's Day Sales and Education Exhibition at the Westin Hotel in Waltham, Mass. This well-attended event gave attendees an opportunity to examine the latest offerings from some...

It’s Time to Think About Excellence

Earl Nightingale in his famous audio recording, "The Strangest Secret", states, "We become what we think about." Napoleon Hill wrote in his book, "Think and Grow Rich", that, "The way to success is the way of continuous pursuit of knowledge." Leaders throughout...

Uber to Shutter Its On-Demand Small-Item Delivery Service

On June 30, Uber will sunset its on-demand delivery service for laundry, groceries, flowers and other items under 30 pounds. The ride-hailing service has notified its users in an email that it will be shutting down UberRush, which has been doing deliveries for...

PayRange Names New VP of Sales

PayRange Inc. - a developer of app-based mobile payment systems for automated retail based in Portland, Ore. - has named Cecil Ledesma its new vice president of enterprise sales. Ledesma spent the last 20 years at USA Technologies, most recently leading the company's...