PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
AI: Transforming Laundry Day
The Practical Impact of Artificial Intelligence on the Laundromat Industry – From Operational Efficiency to Customer Experience Artificial intelligence is reshaping industries across the board – and the laundromat business is no exception. Although sci-fi visions of...
By the Book
The Silent Power of the Well-Crafted Employee Handbook On busy laundromat weekends – where washers hum, dryers tumble, and customers jockey for prized folding space – one essential tool quietly steers the course of business – the employee handbook. Whether overseeing...
Money for Nothing
Be On the Lookout for State Grants and Other Free Programs to Help Grow Your Laundry Business Like Dire Straits sang on its classic hit, “Money for Nothing,” I always wondered if businesses really received grants. After all, I’d never known any business owner who said...
Headlines
Milnor Promotes Brock Pellerin to Vice President
Pellerin Milnor Corp., headquartered in Kenner, La., has announced the promotion of Brock Pellerin to the position of vice president. Pellerin began his career with Milnor in 2006 as a member of the company’s Application Engineering Department. However he previously...
LG Expands Relationship with WASH
LG Electronics recently announced that it has grown its relationship with WASH, one of the largest laundry route businesses in North America. The new agreement will enable LG to increase its position within the multi-family housing and university dormitory laundry...
Eastern Funding Launches Workshop Series for Laundry Businesses
Industry financial lender Eastern Funding LLC recently announced the launch of its latest round of workshops for laundry businesses. These in-person sessions are designed to provide a forum for laundry owners, prospective investors, and other industry participants...
The Many Faces of Pickup and Delivery
A Look at Some of the Various Laundry PUD Business Models John MacKrell likes to quote the following statistic: doing laundry is the second-most-disliked chore in the United States – behind cleaning toilets. Although we don’t know exactly what this tidbit means for...
Cents Announces Reserve with Google Integration
Laundry business management provider Cents recently announced that it has been named the inaugural booking provider for the laundry industry on Reserve with Google. Reserve with Google offers industries like restaurants, salons, and contractors the ability to book...
Cents, LaundryCares Join Forces to Launch Charitable Donation Program
Business management platform Cents and the LaundryCares Foundation have teamed up. Thanks to this newly formed partnership, laundromat visitors across the United States can contribute to the LaundryCares mission through a pioneering round-up program, which allows...
CLA Names Executive Vice President
The Coin Laundry Association has promoted Danielle Bauer, CAE to the position of executive vice president. Bauer most recently served as the association’s director of membership and education. In her new role, she will oversee CLA’s marketing and communications,...
PayRange, KioSoft Settle Patent Dispute
Payment providers PayRange Inc. and KioSoft Technologies have settled a four-year patent dispute over mobile payment technology used to enable consumers to pay self-service retail machines, including laundry and vending machines. PayRange had alleged that KioSoft and...
Know Your Customers
Here’s How to Keep Your Laundry Business Growing Steadily by Systematically Tracking Your Client Metrics “Revolve your world around your customers, and more customers will revolve around you.” – Anonymous It’s widely accepted that today’s consumers are inundated with...
Protecting Your Investment
How to Strategically Approach Your Laundromat’s Business Insurance Let’s face it, insurance renewals are not circled on our calendars, and it’s certainly not something we look forward to. In fact, if you’re purchasing a business, it’s probably the last hurdle to...
The Road Less Traveled
Don’t Overlook Some of the Tried-and-True Methods for Promoting Your Laundry Services It’s been said that, to be truly noticed, you have to go where everyone else isn’t. I once met the governor of New Jersey and got her autograph at a campaign stop at a local...
Alliance in Negotiations to Acquire REM
Alliance Laundry Systems and REM Company Inc. have entered into an exclusive agreement, subject to due diligence, to acquire the distribution assets of REM, with a target closing of early February. “From the very beginnings of the company, the Moore family made...
SPONSORED CONTENT
This Month's Issue
- Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
- Business Profile: Delivering a Superior
Laundry Experience - Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time - Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
- And More…
THE LATEST ON LAUNDROMATS
Industry News
CLA’s Thomas Helps Mentor the Next Generation
CLA Director of Advertising and Sponsorship Sales Nika Thomas recently became a mentor for The Annabelle Project, which is a program where seasoned event industry professionals mentor college-age applicants of color for one year. The aim of the project is to give the...
Continental Girbau West to Host Vended Laundry Profit Symposiums
Continental Girbau West has announced two upcoming Vended Laundry Profit Symposiums – one on September 25 in Tempe, Ariz., and the other on September 28 in Santa Fe Springs, Calif. These free events – both of which will run from 10:00 a.m. to 4:00 p.m. – are open to...
Mountain Electronics Acquires Assets of Metro Laundry Tech Corp.
Mountain Electronics, headquartered in Burnsville, N.C., has acquired the assets of Metro Laundry Tech Corp., a remanufacturer of commercial laundry equipment based in New York City. All of Metro Laundry Tech’s repair services will be relocated to Mountain’s facility...
Cents Raises $40 Million Series B Funding to Support Garment-Care Industry
Laundry business management platform Cents has announced the close of a $40 million Series B funding round. The round was led by strategic venture capital firm Camber Creek, with participation from previous investors Bessemer Venture Partners and Tiger Global....
HappyNest Expands Service in Florida
Laundry pickup-and-delivery service HappyNest has expanded its availability within the Orlando, Fla., market through its new partner, Lake Eustis Laundry Inc. The facility now provides PUD laundry services to residents and businesses in Yalaha, Kissimmee, Sorrento,...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
The Business Mind
Inflection Points: Preventive Maintenance for Your Laundromat
Quiet Reflection on the Future Path of Your Business May Be the Most Important Time You Spend All Week “Inflections points” are those moments in your life where events and decisions conspire to take you in a different direction, thus altering the course of at least...
Wash With Wally
Wash with Wally: Removing Wine Stains, Washing Silk Shirts, More…
My wash-dry-fold service recently has received a number of garments with wine stains. We’ve done a decent job of getting out most of the stains, but not all of them. Do you have any suggestions to help us tackle any wine stains we may encounter in the future? Wine is...
Viewpoint
Giving Thanks for 2020
“…enjoy every sandwich.” – Warren Zevon, songwriter/musician When Zevon uttered these quirky words of gratitude, it wasn’t in a clever lyric from one of his dozens of great songs. Rather, it came in response to a question posed by his friend David Letterman during...
Digital Marketing
Tips for Social Media Success
When it comes to social media marketing, businesses often face a difficult decision: what type of content should they post – be it on Facebook, Instagram or somewhere else? The answer isn’t always clear-cut, as different platforms have different audiences and...
Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.









