PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of the Coin Laundry Association and is trusted by thousands to deliver the latest news and industry-specific topics for laundry owners and professionals.
The Art of Legendary Customer Service
How to Create a Culture of Connection Within Your Marketplace Customer service in a laundromat may not qualify as an “art form,” per se. However, over the years, I’ve encountered some fantastic store owners and attendants who let me know that I definitely was in the...
The New ABCs of Worker Classification
Are Your Workers ‘Employees’ or ‘Independent Contractors?’ In 2018, the California Supreme Court issued a decision in Dynamex Operations West, Inc. v. Superior Court of Los Angeles in which a new standard – commonly referred to as the “ABC Test” – will be used to...
Building a Winning Team
Finding, Attracting and Retaining Great Employees The numbers are sobering, if not downright depressing. Studies suggest that the annual turnover rate for hourly employees hovers around 50 percent. What’s more, these figures vary broadly by industry and by business....
Headlines
CLA Releases 2021 Industry Survey
The Coin Laundry Association has announced the release of its annual Laundry Industry Survey. Each year, the CLA commissions Readex Inc. – a nationally recognized independent research company – to conduct an industrywide survey of laundromat owners. The data, in...
Don’t Stop Now!
Congratulations! Your laundromat survived 2020 and the first half of 2021 – a time during which an incredible number of brick-and-mortar retail businesses in the U.S. failed and simply disappeared. For all owners, the past year and a half has been historically...
Build a Site That Sells
The Keys to Designing an Emotionally Powerful – And, Ultimately, Successful – Website for Your Laundromat Many laundromat owners love to advertise. And several of these operators use their websites for that intended purpose. However, in my estimation, most of these...
Tumble Fresh Coin Laundries Voted ‘Minnesota’s Best’
The Star Tribune recently announced that Tumble Fresh Coin Laundries has been voted “Minnesota’s Best Laundromat,” based on the newspaper's readers poll of top businesses throughout the state. “More than 75 other laundromats were nominated within this category,”...
HappyNest Extends Northwest Expansion
Laundry pickup-and-delivery service HappyNest recently announced that its offerings are now available in Tacoma, Wash., through the company’s new laundromat partner, Legacy Laundry. Located in Puyallup, Legacy Laundry was established in 2012 and serves...
Leverage Marketing’s Universal Strategies
Three Promotional Tactics That Work Anywhere… For Any Business International companies have a lot to teach us about marketing. They’ve mastered the art of grabbing an audience’s attention and selling a product or service – which is at the core of all marketing...
HappyNest Now Available in San Antonio
Laundry pickup-and-delivery service HappyNest has expanded its availability into San Antonio, Texas, through the company’s new laundromat partner, High Spin Wash & Dry. “HappyNest has created a pickup-and-delivery service formula that works for its partners and...
FTC Retains Garment Care Label Rule
The Federal Care Label Rule recently avoided repeal, with the Federal Trade Commission voting 5-0 in favor of retaining the directive, according to a report in National Clothesline. The regulation was established in 1971, deeming it to be unfair or deceptive for...
Ozone Examined…
A Look at What Ozone Can Do for Your Laundry Business Since the COVID-19 outbreak, laundromat owners now more than ever have focused on creating safe, clean environments for their customers. As a result, ozone as a laundry additive has been gaining a lot of industry...
CCI, CleanCloud POS Integrate Company Offerings
Card Concepts Inc. and CleanCloud POS have announced a recent integration between the two companies to better serve the laundromat industry with regard to self-service payment, point of sale software and business management. “The updated integration between CleanCloud...
U.S. Rollout of Mr Jeff Franchise Debuts in New York City
Mr Jeff – an international, tech-based laundry service franchise – opened its first U.S. flagship hub inside an existing Clean Rite Centers laundromat on August 8 in New York City. The franchise, now available in more than 30 countries, provides customers with...
CleanCloud Powers Olympics Laundry Service
For the last two weeks, CleanCloud – a POS and business management software provider to the laundry industry – has teamed up with Tokyo-based Wash & Fold laundry service to manage all of the cleaning for the athletes and delegates at this summer’s Tokyo Olympic...
SPONSORED CONTENT
This Month's Issue
- Artificial Intelligence: Transforming Laundry Day: The Practical Impact of AI on the Laundromat Industry
- Store Operations: The Art and Science of Managing Slip and Fall Injuries
- The Business Mind: Proven Techniques to Help Manage Your Laundry Business and Its Employees
- Women in Vended Laundry: Laundrylux’s Gianna Guerra Shares Her Outlook on the Future of Women in Laundry Leadership
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Texas Laundry Chain, Libraries Without Borders Expand Internet Access in San Antonio
Laundry Rey’s Wash ’n Fold recently partnered with Libraries Without Borders to launch an internet-enabled library at one of the San Antonio laundromat chain’s locations, as part of the international nonprofit group’s Wash and Learn initiative. “When I would come to...
HappyNest Names Digital Marketing Director
Laundry pickup-and-delivery service HappyNest has named Turner Scott as its new director of digital marketing. Scott – who most recently served as digital marketing manager for a specialty home décor company – is responsible for coordinating and executing HappyNest’s...
Alliance Names National Service Manager
Alliance Laundry Systems recently announced that Andy Lubahn has re-joined the company as national service manager. In this role, Lubahn will oversee the regional field service managers and increase Alliance’s emphasis on service training for its customers and...
LIG Health and Wellness Roundup
The Coin Laundry Association’s exclusive health coverage provider – LIG Solutions – has offered a number of wellness tips and information for the association’s members: LIG Health and Wellness Roundup: Spring 2022 Edition As spring rolls around, find healthy living,...
EVI Announces Record-Breaking Third Quarter
EVI Industries Inc. has announced its results for the three- and nine-month periods ended March 31, 2022, as well as updates related to its long-term buy-and-build growth strategy. Some highlights of the company’s three-month financial results, compared to the three...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
‘Warming Up’ Your Cold Calls
Get to Know Prospective Commercial Clients Before Asking for Their Business Any sales professional will tell you that the easiest person on which to call is someone you know or with whom you have some sort of connection. With that said, when building your commercial...
The Business Mind
True Enough!
Seven Business (and Non-Business) Truisms That Can Be Applied Directly to Your Laundry Operation Virtually everyone you run into knows something you don’t. Think about that for a moment. With more than 300 million people in the United States, there are literally...
Wash With Wally
Wash With Wally: Assessing the Value of Your Laundry Business
I have been in the vended laundry business for more than 30 years, and I’m now ready to retire. My question is how to establish a fair selling price. I own the building and the business. How do I value each? The first step is to get a bank appraisal on your property....
Viewpoint
In Working Order…..
During their initial investigation of the laundry business, many potential investors worry about the common myth of whether they are "mechanically inclined" enough to join this industry. The truth of the matter is that they should be much more concerned with whether...
Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
