Longtime Laundromat Owner on 23 Years of Service, Challenges, Community Impact

For more than two decades, Lee Ann Geurts has been a steady force in her Brooklyn Park community in Minnesota, running three laundromats that have become known not just for clean clothes, but for connection, comfort, and care. What began as a business venture for her...

Green is Good Business

Green Operations Increasingly Important to Feed Consumer Demand When Green Laundry Lounge co-owners Pulin and Krishna Dasai got into the vended laundry industry, they wanted to change a narrative: laundromats are water and energy-intensive businesses. “The...

Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

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At Your Service: What Laundry Customers Really Want

Jan 27, 2015

Orginally posted - Sep 11, 2013 Attracting and retaining more customers are the keys to any successful business. As a result, figuring out just what it is your laundry customers really want or need to spend their money on – and then giving it to them – is the "holy...

Aiming High

Jan 27, 2015

Originally posted - Feb issue/2012 Corporate Pilot Opens New Laundry in College Town Ross Razak's work hours are hardly 9 to 5. So, he was looking to start a small business with just as much flexibility. Not surprisingly, he found exactly what he was looking for in...

Teamwork

Jan 26, 2015

Originally posted - Jun 25, 2014 [This is the first of a two-part series on ways to build a successful team of laundry attendants.] Perhaps it's easy for the uninitiated to underestimate the job that self-service laundry attendants perform. However, their duties...

Headlines

Garment Machinery President Named to Laundrydealer.com Board

Justin Oriel, president of Garment Machinery Co. in Needham, Mass., has been named to the Board of Directors for Laundrydealer.com. "Justin has been a big champion of our commercial laundry world and the technology behind it," said Laundrydealer.com President Ilan...

CG West to Host Vended Laundry Profit Symposium

Continental Girbau West will host its 3rd annual Conference of Champions Profit Symposium on May 13-14 at the company's headquarters in Santa Fe Springs, Calif. This event - which will run from 9 a.m. to 4 p.m. both days - will focus on growing vended laundry profits...

Wash with Wally: Offsetting High Water Costs

Also, Identifying Stains, Replacing Water Heaters and More... I own two self-service laundries, and the utility costs are killing me. To save money, I'm thinking about decreasing the water levels and perhaps eliminating one of the rinses on my washers. Is this a good...

Building Relationships

Here are Three Ways to Develop a Rapport with Business Owners Who Can Help Grow Your Commercial Accounts Service Once you've decided to commit to breaking into the commercial accounts segment of the laundry business, the most important factor to realize this that you...

Are You Making Your Customers Work Too Hard?

Like all businesses, self-service laundries succeed or fail for a myriad of reasons. Over the years, I've had the opportunity to interview scores of laundry owners - and, when I do, I always ask them why they think they either have succeeded or perhaps not done so...

Is a Wash-Dry-Fold Service Right for Your Store?

Previously Published Nov 21, 2013 Two years prior to opening Beverly's Laundromat in Los Angeles, I visited more than 400 laundries throughout the U.S. and Canada to assess how I could exceed customer expectations in a very competitive market. With pen and survey in...

Continental Creative Services Reaches Milestone

Continental Creative Services, a subsidiary of Continental Girbau, will celebrate its 10-year anniversary in 2015. CCS is a marketing communications company that provides marketing, advertising and public relations services to Continental distributors and their...

CG West to Host Spring Service Schools

During March and April, Continental Girbau West will hold several vended and on-premise laundry service schools at its headquarters in Santa Fe Springs, Calif. These service schools are free. The schedule is: • March 21 (9 a.m. to noon): The EH020 Service School will...

Electrolux Selected for UN Global Compact 100 Index

For the second consecutive year, Electrolux has been included as a constituent in the Global Compact 100, a stock index composed of companies that have signed the United Nations Global Compact. The GC 100 is composed of a representative group of companies with "strong...

California Apartment Association Appoints WASH Sales Manager to Chair Greater Fresno Division

WASH Multifamily Laundry Systems, headquartered in El Segundo, Calif., has announced that David Jackson, the company's district sales manager, was recently appointed advisory board chair of the California Apartment Association's Greater Fresno Division. In this role,...

CG West Announces New Vice President

Tod Sorensen has been named vice president of Continental Girbau West, a Continental Girbau subsidiary distributorship based in Santa Fe Springs, Calif. Sorensen – a laundry industry veteran with more than 20 years of experience related to distribution; management;...

Don’t Do This!

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make "Some of us learn from other people's mistakes; the rest of us have to be the other people." – Zig Ziglar Whether you're a seasoned entrepreneur or someone looking to be their own boss for the very first...

Scaling Wash & Fold Operations

Learn how to grow your wash & fold from an offering into a money-making operation.

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This Month's Issue

Tech on the Rise: How Operators Are Using Innovation to Run Smarter, Faster Laundromats: From AI phone systems to real-time data tracking, operators and suppliers share how technology is reshaping the modern laundry business and what’s coming next.
Business Profile: Delivering a Superior
Laundry Experience
Member Spotlight: Rick Rome –
Innovating Laundry, One Customer at a Time
Guest Column: How AI Changed Google Reviews (What Laundromat Owners Need to Know)
And More…

THE LATEST ON LAUNDROMATS

Industry News

Statewide to Host 14 Investment Seminars Across Florida

Statewide Laundry Equipment - with offices in Jacksonville, Tampa, Orlando and Miami, Fla. - has released its 2018 Investment Seminar schedule. The 14 seminars, which are free to attend, are focused on those who are curious about getting started in the vended laundry...

General Contractor Selected for Clean 2019

Shepard Exposition Services will be the general contractor for the next Clean Show, which will be held June 20-23, 2019, at the Ernest N. Morial Convention Center in New Orleans. Shepard, an Atlanta-based nationwide exhibition service provider, served as general...

Alliance Laundry Systems Unveils New Brand Position

Alliance Laundry Systems has unveiled a new mission statement, logo and website. These enhancements position the company's premium brands - Speed Queen, UniMac, Huebsch, IPSO and Primus - as global industry leaders. The company's CEO, Michael Schoeb, described the...

Continental Names Sales and Product Engineer

Continental Girbau Inc. has named Sergi Obiols of Vic, Spain, as its new sales and product engineer. In this role, Obiols will provide technical sales support for Girbau Industrial laundry equipment projects throughout North America. Most recently, he was part of the...

Excellence ’18: ‘Renewed, Revitalized, Reimagined’

Excellence in Laundry Host Ups Its Game, As Conference Attendees Look To Do the Same Closed to guests since Hurricane Irma wreaked havoc across southwest Florida last September, the Naples Grande Beach Resort – which will host the Coin Laundry Association's upcoming...