PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...
10 Ways to Irritate Your Customers… Guaranteed!
Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Headlines
Wash with Wally: Powdered Detergent vs. Pods
Originally posted - Sep 23, 2014 We have a fairly large drop-off service at our laundry. Our customers have been happy with our consistency. For detergent, we use powdered Gain. Recently, Gain has come out with a pod-type product. We have contemplated switching to the...
Wash with Wally: Unclaimed Garments
Originally posted - Jul 29, 2013 I get a lot of lost and unclaimed articles of clothing at my store. I'm not talking about just a sock or two - I mean complete loads of laundry. I make sure it is clean and dry. Then, I fold and bag it, and store it for 60 to 90 days....
Wash with Wally: Choosing the Perfect Location
Originally posted - Jun 07, 2013 I want to build another laundry, and I'm currently looking at a site that's located between two large apartment complexes, which hold approximately 1,000 people. This site is on a main street with a good traffic pattern. What do you...
Wash with Wally: Battling Smoke Odors
Originally posted - Dec 28, 2012 I have a wash-dry-fold customer who is a very heavy smoker. In the winter, it seems that the clothes he brings in are at their worst; even the plastic hamper he brings them in reeks of smoke. I have tried an odor-reducing fabric...
Wash with Wally: Cleaning Mop Heads
Originally posted - Oct 08, 2012 I recently landed a commercial laundry account, which involves cleaning closed-loop mop heads for a large nursing home in my area. Can you suggest the most efficient way to wash and dry these mop heads? The good news is that you don't...
Wash with Wally: Vetting a New Laundry Location
Originally posted - Jan 31, 2014 I'm looking to build a new self-service laundry. I already own two stores, and I have time for one more. I think I've found a great location for this new laundry. The area is mostly Hispanic, and there aren't any other laundries within...
Wash with Wally: Purchasing a Vacated Laundry
Originally posted - Nov 01, 2013 I've found a coin laundry that's been closed up. All of the plumbing and electrical are still intact. I only have to reequip it, and I'm in business. What should I look for or try to find out before I sign the lease? I would proceed...
Wash with Wally: Removing Ink Stains
Originally posted - Aug 30, 2012 At my small laundromat, I often have a problem with customers washing and drying their clothes with ballpoint pens in the pockets. This has created a major staining problem in my dryer drums. I have used rubbing alcohol and hair spray...
Wash with Wally: Wrinkle-Free Table Clothes
Originally posted - Jun 04, 2014 I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product. We pretreat these items, wash them in warm...
Wash with Wally: Pricing Large Drop-Off Items
Originally posted - Nov 30, 2012 We are trying to set our wash-dry-fold pricing and have noticed a big difference in how large items are priced. In our area, drycleaners and laundromats with wash-dry-fold services charge a per item fee for comforters, bedspreads,...
Wash with Wally: Keep Store Windows Unobstructed
Originally posted - Nov 21, 2014 I'm building a self-service laundry from the ground up, and I don't want to make any mistakes, even minor ones. My question pertains to my store's windows. Should I install stained glass or clear glass? I would strongly recommend that...
Wash with Wally: How to Wash Throw Rugs
Originally posted - Jun 17, 2013 What advice can you give for washing throw rugs? Most throw rugs can be washed, even with a rubber backing. However, when washing any kind of a rug, wash it in cold water, because it's hard to determine how many different materials the...
SPONSORED CONTENT
This Month's Issue
- Reimagining the Laundromat Experience: Technology, Design, and a Strong Focus on the Customer Have Set a New Standard for Store Amenities
- Business Management: Building a Positive Workplace Culture
- Digital Marketing: Make Your Laundromat a Place People Love
- Company Close-Up: The Vision Behind Masters Laundry Equipment
- And More…
THE LATEST ON LAUNDROMATS
Industry News
LaundryCares Foundation Hosts Free Laundry Day in Las Vegas
On the eve of Clean 2017, the Coin Laundry Association's LaundryCares Foundation hosted a free laundry day in Las Vegas. This event was held from 9:00 a.m. to 1:00 p.m. at the newly opened Las Vegas Coin Laundry #6, owned by multi-store operator Bruce Gilliat. "Free...
Eastern Funding Adds Industry Veteran
Eastern Funding, LLC, headquartered in New York City, has announced that industry veteran Kirk Stone has joined the company. Stone has more than 20 years of experience in commercial laundry equipment lease and loan originations, and has proven to be skilled in...
Clean 2017: Exploring Las Vegas
Looking for things to do in Las Vegas, beyond the convention center? From major attractions to some of the best shows and restaurants in the world, Sin City is full of amazing, make-your-mouth-drop happenings. So, be sure to make some time to explore this year's host...
Aaxon Hosts Free Service School
Aaxon Laundry Systems wrapped up its first service school of the year at the company's Fort Lauderdale headquarters on May 3. This event focused mainly on Huebsch washer-extractors. Laundry owners and service technicians in the south Florida area were invited to...
Statewide Laundry in Orlando Expands Service Team
Statewide Laundry Equipment – with offices in Jacksonville, Tampa, Orlando and Miami, Fla. – has added Virgil Davis to its central Florida service technician team. At Statewide, he is involved in all phases of field service calls and equipment installations, while...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
