Fast Forward

Industry Insiders Review the Past Year – And Unveil the Key Factors That Likely Will Shape the Laundromat Business in 2025 As we prepare to turn the page on 2024, the laundromat industry is undergoing a remarkable transformation – driven by innovation, sustainability,...

Presso Teams Up with WASH Multifamily Laundry Systems

Presso recently announced a collaboration with WASH Multifamily Laundry Systems LLC, a leading laundry route operator serving multifamily properties and hotels. The strategic collaboration will bring Presso equipment to WASH’s current customers at certain WASH Laundry...

CLA Hosts In-Person Event on How to Start a Laundromat

CLA, formerly the Coin Laundry Association, marked a successful debut for its first in-person “How to Start a Laundromat” workshop, which was held November 12 at the Hilton Chicago/Oak Brook Hills Resort & Conference Center in Oak Brook, Ill. The inaugural event...

The Power of Promotions

Unleashing Creative Tactics to Keep Your Business Buzzing Laundry owners are always seeking innovative ways to attract and retain customers. And one effective strategy is the use of promotions that not only drive traffic but also foster community engagement. By...

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

At Your Service

Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...

Grease is the Word

Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make

"Some of us learn from other people's mistakes; the rest of us have to be the other people." – Zig Ziglar Whether you're a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service laundry business has many fundamental...

Headlines

Wash with Wally: Wrinkle-Free Table Clothes

Originally posted - Jun 04, 2014 I service a commercial account that has just purchased some rather inexpensive, polyester table clothes that wrinkle when washed. Even the client admits that she bought an inferior product. We pretreat these items, wash them in warm...

Wash with Wally: Pricing Large Drop-Off Items

Originally posted - Nov 30, 2012 We are trying to set our wash-dry-fold pricing and have noticed a big difference in how large items are priced. In our area, drycleaners and laundromats with wash-dry-fold services charge a per item fee for comforters, bedspreads,...

Wash with Wally: Keep Store Windows Unobstructed

Originally posted - Nov 21, 2014 I'm building a self-service laundry from the ground up, and I don't want to make any mistakes, even minor ones. My question pertains to my store's windows. Should I install stained glass or clear glass? I would strongly recommend that...

How Much is My Rent?

Your coin laundry's lease states, under a paragraph called "rent," that you are to pay a sum of money to the lessor once a month, on the first day of each month during the term of the lease. Is that all it costs you to "rent" your store from your lessor?| Look further...

Liability Can Be a Slippery Slope

Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...

Lease Option: Future Rent Shall Be Determined By Mutual Agreement

In an action arising out of San Francisco, a tenant entered into a written lease with a landlord for a term of five years. The lease contained an option provision, which provided as follows: "Providing the Lessee has faithfully performed all of the terms, covenants...

To Disclose or Not Disclose

What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee's performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought new...

Common Sense vs. Company Policy

The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...

‘I’m Behind in My Rent! What’s Next?’

As the title character, Harold Hill, in the Broadway musical, "The Music Man," observes, "Trouble! Right here in River City!" Substitute the name of your hamlet for River City and the message should be clear. In most states, a three-day notice to pay rent or quit must...

Some Advice on Giving Advice

A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer's request –...

Laundry Leases: Exercising Your Option to Renew

The most important asset of your self-service laundry business is your lease. Washers and dryers produce little income in storage or in a parking lot. As you probably know, coin laundry operators are repeatedly advised to enter into long-term lease arrangements,...

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This Month's Issue

 

  • Fast Forward: Industry Insiders Review the Past Year – And Unveil the Key Factors That Likely Will Shape the Laundromat Business in 2025
  • Business Profile: The Community-Driven Mission Behind Wash Bar Laundromats
  • Company Close-Up: Southeastern Laundry Equipment Sales Sets the Standard for Industry Excellence and Innovation
  • Women in Vended Laundry: An Interview with Samantha Peters of Advanced Laundry Systems
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Clean 2017: Industry Leaders to Appear at PlanetLaundry Booth

Next month in Las Vegas, while making your rounds of the exhibit floor at Clean 2017 and checking out the latest and greatest products the industry has to offer, be sure not to miss your opportunity to meet and chat with three of the laundry business’s leading...

Retail Design Expert to Speak at Clean 2017

The Coin Laundry Association has announced that Brian Dyches, a leading authority on interior design strategies for retail environments, will be speaking at this year's Clean Show in Las Vegas. Mr. Dyches' presentation - "Leading by Design: What Laundromats Can Learn...

Alliance to Discontinue Sales of IPSO Equipment in U.S., Canada

Alliance Laundry Systems has announced that it will discontinue sales and marketing of IPSO-branded laundry equipment in the United States and Canada, beginning in April 2018. The move will not impact sales of the brand outside of the United States and Canada. "This...

Dexter Salutes Laundry Pro of Florida with Top Honor

Dexter Laundry recently recognized Western State Design at the manufacturer’s annual conference and awards ceremony, which was held earlier this year in Rome, Italy. The California-based distributor received top honors for its prior-year sales performance. In all, the...

Laundry Owners Warehouse Donates Washer to Pet Rescue Group

The number of abandoned pets in the U.S. is on the rise, and one organization working diligently to provide safe homes for these discarded pets is Abandoned Pet Rescue. Recently, Florida-based distributor Laundry Owners Warehouse donated a Dexter 200G Express Washer...

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.