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What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee's performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought new...

The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...

Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...

Originally posted - May 01, 2013 The protection of the sales tax exemption for self-service laundries has been the Coin Laundry Association's leading legislative priority for more than 30 years. It's an issue the organization continually monitors – and, therefore,...

Originally posted - Jun 27, 2013 Some of today's self-service laundry owners are multi-store operators who have studied and learned the real estate business thanks to a series of building purchases and retail storefront leases over the years. Others are real estate...

Originally posted - Dec 21, 2012 Looking for a great way to increase your revenue? Have your store open when it's convenient for your customers. Let's assume you're doing everything else right to please your customers. You have the right equipment mix. You provide...

Originally posted - Apr 23, 2013 Are you looking to save money? Attract more customers? Grow your market share? If you're a self-service laundry owner, you're no doubt always looking for new ideas. Ideas provide the fuel for you to create value and build success....

Originally posted - Apr 23, 2013 Are you looking to save money? Attract more customers? Grow your market share? If you're a self-service laundry owner, you're no doubt always looking for new ideas. Ideas provide the fuel for you to create value and build success....

Originally posted - Jun 10, 2013 For the last 20 years, multi-store owner Bob Meuschke has averaged an additional 17 percent to 20 percent over and above his gross laundry sales, thanks to his operation's ancillary profit centers. "I am very much pro-ancillary profit...

Originally posted - Jun 10, 2013 For the last 20 years, multi-store owner Bob Meuschke has averaged an additional 17 percent to 20 percent over and above his gross laundry sales, thanks to his operation's ancillary profit centers. "I am very much pro-ancillary profit...

Originally posted - Mar 11, 2013 As a self-service laundry owner, you're no doubt always looking for new ways to bring in more business, to grow your market and to increase your profits. Of course, a great way to boost profits is by cutting expenses. After all, even...

Originally posted - Jan 25, 2013 George Morgan has seen it before. "A lot of people fall in love with the idea of being a laundry owner," said the president of Best Laundry Brokers, headquartered in Grass Valley, Calif. "They get so enamored with this feeling. They...

Originally posted - Mar 11, 2013 As a self-service laundry owner, you're no doubt always looking for new ways to bring in more business, to grow your market and to increase your profits. Of course, a great way to boost profits is by cutting expenses. After all, even...