Wash-Dry-Fold POS Launches New Feature

Wash-Dry-Fold POS® has announced its new Attendant Checklist Feature. According to Managing Partner Ian Gollahon, it is a simple but integrated tool that is so powerful, it’ll make you wonder how you ever ran your business without it. "You can monitor the checklist...

LaundroLab Celebrates National Laundry Day – April 15

LaundroLab to Offer Free Laundry, Resources Nationwide for National Laundry Day In celebration of National Laundry Day on April 15, 2025, LaundroLab—an innovative laundromat brand focused on reimagining the wash experience—is giving back to local communities by...

I’d Like to Speak to the Manager

On the Front Lines with Some of the Laundry Industry’s Leading Store Managers In an industry once dominated by unattended, self-service operations, the role of store managers in laundromats has never been more critical. As laundries evolve into full-service businesses...

Tide Laundromat Expands Footprint in Chicago

Tide Services, a subsidiary of Procter & Gamble, is expanding its Tide Laundromat footprint in Chicago with a new location in the city’s Lakeview neighborhood. The fourth Tide Laundromat in Chicago, this location is part of an expansion led by U.S. Laundry LLC,...

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At Your Service

Jan 20, 2015

Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...

Grease is the Word

Jan 20, 2015

Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...

The 4 Most Common (and Costly) Mistakes Laundromat Newbies Make

Jan 14, 2015

"Some of us learn from other people's mistakes; the rest of us have to be the other people." – Zig Ziglar Whether you're a seasoned entrepreneur or someone looking to be their own boss for the very first time, the self-service laundry business has many fundamental...

Headlines

Wash with Wally: How to Wash Throw Rugs

Originally posted - Jun 17, 2013 What advice can you give for washing throw rugs? Most throw rugs can be washed, even with a rubber backing. However, when washing any kind of a rug, wash it in cold water, because it's hard to determine how many different materials the...

Wash with Wally: Cleaning Throw Rugs

Originally posted - Dec 06, 2013 What advice can you give for washing throw rugs? Most throw rugs can be washed, even with a rubber backing. However, when washing any kind of a rug, wash it in cold water — because it's hard to determine how many different materials...

Wash with Wally: Fire-Damaged Dryers

Originally posted - Sep 16, 2013 I have a huge problem with my insurance company. I had a dryer fire, in which half of my dryers were totally destroyed. The other half had minor heat damage, but a lot of smoke and stain damage. The problem I'm having is that the...

Wash with Wally: Fragrances and Scents

Originally posted - Dec 10, 2014 I have a question about fragrances and scents. Is there any way to add something different to the wash to get it smelling fresh, aside from the normal scented detergents or fabric softeners? Sometimes I wish there was something to add...

Wash with Wally: What to Consider Before Adding Drop-Off Drycleaning

Originally posted - Aug 13, 2012 I have a coin laundry and am interested in adding a drop-off drycleaning business. Can you give me any suggestions regarding things I might need to know and/or do before adding this to my current operation? First of all, you have to...

Wash with Wally: Dealing with Dog Hair

Originally posted - Jul 01, 2014 What is the best way to remove dog hair from blankets and dog beds? The best way to handle such a situation is to put these items in the dryer before running them through the wash cycle. Let them run through a drying cycle or two, and...

Wash with Wally: Tracking Loads for Pickup and Delivery

Originally posted - Mar 07, 2013 I'm trying to establish a pickup and delivery business, in addition to my drop-off laundry service. I recently picked up the business of a retirement home, which has about 60 residents. How do I segregate the laundry loads? In other...

Wash with Wally: Stocking Your Wash-Dry Fold Business

Originally posted - Jun 01, 2012 What types of cleaning products and other items are required for me to have what you would consider a fully stocked wash-dry-fold arsenal for my attendants? Basically, to start a wash-dry-fold service, you need bagging supplies -...

Wash with Wally: Cleaning Non-Stainless Dryers

Originally posted - Feb 15, 2013 My dryer fronts are not stainless steel. They have a painted white finish that is slightly grainy, and I've been having some difficulty keeping them clean. How would you recommend I clean these dryers? I would recommend you buy any...

Wash with Wally: Washer Efficiency, Grease Stains and More…

I had one of my stack dryers burn on the inside. I don't know what caused it. Help! There are a number of factors that could be responsible for this occurrence - chemicals still in the clothing after the wash cycle, a lighter in one of the pockets, malfunctioning...

Wash with Wally: Stains on Suede

Originally posted - May 02, 2014 A customer of mine recently brought in a chocolate-colored suede coat, on which she had spilled cola. Do you have any tips that would help me remove this dark stain for her? Suede can be very fragile to dye release. You can try using...

Wash with Wally: Is It Time to Buy New Equipment?

Originally posted - Apr 05, 2012 I really need to purchase some new washers and dryers for my store. I'm constantly repairing the machines I have. In addition, the parts bills are killing me. However, because of the uncertain economy, I'm not sure what I should do....

This Month's Issue

‘I’d Like to Speak to the Manager’: On the Front Lines with Some of the Laundry Industry’s Leading Store Managers
Business Management: Generate Additional Income Through Greater Market Penetration
Company Close-Up: Western State Design Has Been Helping Laundry Owners Thrive for More Than 50 Years
New Member Spotlight: How Laundry Labs Plans to Change the Industry
And More…

THE LATEST ON LAUNDROMATS

Industry News

Metropolitan Laundry Machinery Named Huebsch Distributor of the Year

Huebsch presented Metropolitan Laundry Machinery Sales, Inc. with the manufacturer's highest honor - the 2016 Distributor of the Year - at a ceremony held June 5 at the Foundation Room inside the House of Blues at Mandalay Bay Hotel in Las Vegas. This is the 13th time...

CLA’ss Dinner Party Packed; Honors Industry Leaders

The Coin Laundry Association held a festive dinner party at The Clean Show on June 6, 2017. In attendance were CLA members including laundry owners, prospective laundry investors, distributors, CLA staff and manufacturers, as well as partners of the organization and...

Clean 2017 Attendance Numbers Top 2015 Event

At a press conference held by the Clean Executive Committee at the Las Vegas Convention Center on the third day of Clean 2017, CEC Chair Mary Scalco released some impressive numbers regarding the first two days of this year's show. Scalco said she was "very pleased...

CLA, DLI Team Up for First-Ever Joint Session at Clean 2017

The Coin Laundry Association and the Drycleaning & Laundry Institute kicked off Day Two of Clean 2017 in Las Vegas with the first joint educational presentation by two of the show's sponsoring organizations in the 40-year history of the event. As CLA President and...

Online Marketing: The 10 Keys to Facebook Success

The first day of Clean 2017 in Las Vegas wrapped up with a jam-packed presentation by digital marketing expert Bonnie Hanson of The Laundry Doctor, based in St. Paul, Minn. Approximately 450 people attended this educational session, which was held in the exhibition...