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Headlines
10 Years….10 Lessons
Originally posted - May 06, 2013 I've been in the laundry business for the last 28 years, both as a distributor and a coin laundry owner. And, along the way, I've kept lists of the things I've learned. Some people collect stamps or coins or baseball cards. However, I...
Toughen Up!
Originally posted - Jun 27, 2014 I once read that "the ability to find energy and power from what we can't know or control provides an immense competitive advantage." Of course, as self-service laundry owners, we can only know so much about our businesses, the...
The Cost of Being Wrong
Originally posted - May 29, 2012 A fellow hands me a bag containing six marbles - five of the marbles of white and one is black - and he asks me to blindly draw a marble from the bag. If it's white, he says he'll pay me $20; however, if the marble is black, I must pay...
Stay Tuned
Originally posted - Jan 03, 2013 In a recent column, I discussed a relatively new field called neuromarketing, which combines neuroscience and marketing strategies, and is creating off-the-charts excitement and credibility in several business sectors around the world....
The Path to S-U-C-C-E-S-S
Originally posted - Aug 10, 2012 As coin laundry owners, sometimes we're simply too close to our businesses to actually see what we are doing wrong or the mistakes we are repeatedly making. Because most people are creatures of habit, we can easily get into the habit...
Crossing Paths
Originally posted - May 07, 2012 Those of you familiar with comedian Steven Wright have probably heard his hilarious one-liner about a man who asks a parachutist if he ever finds it frightening to jump out of airplanes - to which the parachutist deadpans: "I'm not...
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Grease is the Word
Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...
Control Your Own Destiny
Originally posted - Oct 08, 2013 In last month's column, I wrote about the five biggest mistakes you can make when running your drop-off laundry business. One of the pitfalls I warned against was letting your employees work for themselves – essentially allowing your...
After Disaster Strikes
Originally posted - Oct 05, 2012 Previously, we looked at how fire and water garment restoration can be a profitable niche for some coin laundry owners – as well as how to potentially land this type of work. Now, let's assume that the restoration business has started...
Stain Removal: Back to Basics
Originally posted - Aug 27, 2014 I get calls from laundry owners every week, asking a number of questions about different ways to enhance their drop-off laundry businesses. However, the most common queries I receive revolve around stain removal. So, let's go back to...
Stains Are Not Created Equal
Originally posted - Apr 04, 2014 When it comes to drop-off laundry, there are different levels of wash-dry-fold service. And it's up to each individual owner to define what that level of service should be for his or her particular store. For instance, I recently spoke...
SPONSORED CONTENT
This Month's Issue
- Fast Forward: Industry Insiders Review the Past Year – And Unveil the Key Factors That Likely Will Shape the Laundromat Business in 2025
- Business Profile: The Community-Driven Mission Behind Wash Bar Laundromats
- Company Close-Up: Southeastern Laundry Equipment Sales Sets the Standard for Industry Excellence and Innovation
- Women in Vended Laundry: An Interview with Samantha Peters of Advanced Laundry Systems
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Advantage Equipment Strengthens Sales Staff
Advantage Equipment Inc., based in Akron, Ohio, recently welcomed two new team members – Sales Representative Don Jackovic and Laundry Chemical Sales Representative Dillon Buffington. Jackovic – who has 35 years of experience in retail food and processor equipment...
Eastern Funding Marks Major Milestones
In 1997, Michael Fanger and Brian Grell launched Eastern Funding with a focus on the commercial laundry industry in the Northeast. Since then, the company, which has surpassed $2 billion in funded projects, has built upon its strong foundations – branching out...
Speed Queen Announces Art Contest Winner
Speed Queen has named multi-store owners Bob and Donna Wallner the winners of its Art of the Journey contest. Representatives from the commercial laundry manufacturer and the Wallners’ equipment distributor, Statewide Laundry Equipment, surprised the...
WASH Laundry Names New CEO
WASH Multifamily Laundry Systems, headquartered in El Segundo, Calif., has named Mark C. Good its new chief executive officer. "With his focus on building operational excellence and producing results through process improvement, Mark Good's leadership skills are a...
Laundry Pro Hosts ‘Roundup 2017′ Open House
More than 75 self-service laundry owners, as well as industry vendors and experts, participated in Laundry Pro of Florida’s recent “Roundup 2017” open house. Attendees took advantage of laundry equipment and parts specials; participated in technical service workshops;...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
