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Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....

Originally posted - Mar 07, 2014 During a recent webinar I conducted for the Coin Laundry Association, one of the questions that came up from several of the attendees was how to handle tough kitchen grease stains – either in a residential wash-dry-fold load or a...

Your coin laundry's lease states, under a paragraph called "rent," that you are to pay a sum of money to the lessor once a month, on the first day of each month during the term of the lease. Is that all it costs you to "rent" your store from your lessor?| Look further...

Withhold rent and you can count on a visit by a process server with an unlawful detainer complaint identifying you as the defendant. Like night follows day… like the sun rises in the east. But, you argue, the landlord, in breach of his obligation under the lease, has...

What should be said about a former employee when you receive a call from a prospective new employer requesting information about the employee's performance? In one California case, the plaintiff voluntarily left her employment with the defendant and then sought new...

The concept of common sense clashed with company policy in a decision regarding an El Torito Restaurant in Burlingame, Calif. A disabled individual requested permission to use the employee restroom on the first floor, to avoid dealing with the 18-stair climb leading...

Picture this scenario: A woman slips and falls on the floor of your self-service laundry and suffers substantial injury to her back. An ambulance is called to transport the customer to a nearby hospital. The wailing sound of the siren grows fainter and fainter as the...

In an action arising out of San Francisco, a tenant entered into a written lease with a landlord for a term of five years. The lease contained an option provision, which provided as follows: "Providing the Lessee has faithfully performed all of the terms, covenants...

As the title character, Harold Hill, in the Broadway musical, "The Music Man," observes, "Trouble! Right here in River City!" Substitute the name of your hamlet for River City and the message should be clear. In most states, a three-day notice to pay rent or quit must...

A member of the Coin Laundry Association recently called me regarding an adverse ruling in small claims court, which resulted in a $770 judgment against the laundry owner. Apparently, an attendant employed by the owner assisted a customer – at the customer's request –...