PlanetLaundry Podcast
America’s #1 Resource for Vended Laundry News & Info
PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.
Don’t Forget to Lock Up
At approximately 5:00 a.m. on a day in August, a few years back, a female tenant was assaulted in her Inglewood, Calif., apartment by an unknown assailant who was later caught and identified. The culprit had apparently entered through a window in the dining area of...
10 Ways to Irritate Your Customers… Guaranteed!
Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....
At Your Service
Originally posted - Jun 03, 2014 Last time, I discussed some of the questions you should ask your wash-dry-fold customers in order to best process their laundry. In this article, I'd like to take that customer service topic a bit further and talk about training your...
Headlines
Wash with Wally: Washer Efficiency, Grease Stains and More…
I had one of my stack dryers burn on the inside. I don't know what caused it. Help! There are a number of factors that could be responsible for this occurrence - chemicals still in the clothing after the wash cycle, a lighter in one of the pockets, malfunctioning...
Wash with Wally: Stains on Suede
Originally posted - May 02, 2014 A customer of mine recently brought in a chocolate-colored suede coat, on which she had spilled cola. Do you have any tips that would help me remove this dark stain for her? Suede can be very fragile to dye release. You can try using...
Wash with Wally: Is It Time to Buy New Equipment?
Originally posted - Apr 05, 2012 I really need to purchase some new washers and dryers for my store. I'm constantly repairing the machines I have. In addition, the parts bills are killing me. However, because of the uncertain economy, I'm not sure what I should do....
Wash with Wally: Comforter Questions
Originally posted - Feb 03, 2012 I just washed a white, queen-sized down comforter. I read the attached washing instruction label, which warned against using bleach. Are these labels always accurate? First of all, it doesn't sound like that particular care label was...
Wash with Wally: Saving with Solar
Originally posted - May 10, 2013 In addition to purchasing newer, more energy-efficient equipment, I'm considering using solar power to heat my water and help me conserve energy. What are your thoughts on this technology? I would definitely look into solar technology...
Wash with Wally: Cleaning Cloth Napkins
Originally posted - Apr 09, 2014 I have a commercial client who wants my store to take over the cloth napkin laundry service for his Italian restaurant. I'm not sure what is required to perform a quality service for this specific account. The napkins are red and often...
Wash with Wally: Spray Spotters
Originally posted - Aug 13, 2014 I do a lot of drop-off laundry at my store and was looking for a good spray spotter. Do you have any recommendations? Yes, I would get Liquid Wisk. This product is good on food stains, some inks and some light oils. It is probably one...
Wash with Wally: Should Tipping Be Allowed?
Originally posted - Jun 27, 2012 I'm considering starting a drop-off laundry service. Should I allow my customers to tip my attendants, or is this a bad idea? It's not a bad idea at all. If your customers want to tip your attendants, that's fine. In my opinion, that...
Wash with Wally: Too Much Fabric Softener?
Originally posted - Mar 10, 2014 I do a great business in drop-off laundry. The problem I'm having is that my attendants are overusing the liquid fabric softener in an effort to make the clothes smell good. I even gave them measuring cups, but that haven't seemed to...
Wash with Wally: Cleaning Yoga Blankets
Originally posted - May 03, 2012 I have been approached by a potential commercial client about cleaning yoga blankets. If you're not familiar with them, they are heavy wool blankets about the size of a twin bed sheet. This client doesn't want to dryclean the blankets...
How Much is My Rent?
Your coin laundry's lease states, under a paragraph called "rent," that you are to pay a sum of money to the lessor once a month, on the first day of each month during the term of the lease. Is that all it costs you to "rent" your store from your lessor?| Look further...
‘The Landlord Didn’t Repair the Roof! Can I Withhold the Rent?’
Withhold rent and you can count on a visit by a process server with an unlawful detainer complaint identifying you as the defendant. Like night follows day… like the sun rises in the east. But, you argue, the landlord, in breach of his obligation under the lease, has...
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This Month's Issue
- House of Laundromats: Real Estate Trends and What to Watch
- Member Spotlight: Bringing a Century of Expertise to the Evolving Laundromat Industry
- PlanetLaundry Podcast: Reimagining Community: How the Hub Laundromat Cafe is a Change Catalyst in Detroit
- Women In Vended Laundry: How Adrienne Hurrington Keeps the Wheels Turning as SAMCO
- And More…
THE LATEST ON LAUNDROMATS
Industry News
Clean 2017 Boasts Impressive Attendance, Exhibitor Numbers
The Clean Show, which was held June 5-8 at the Las Vegas Convention Center, celebrated its 40th anniversary this year – and 12,563 attendees joined the party. In addition, the show's exhibit floor was sold out at 227,006 net square feet, representing the largest...
Metropolitan Laundry Machinery Named Huebsch Distributor of the Year
Huebsch presented Metropolitan Laundry Machinery Sales, Inc. with the manufacturer's highest honor - the 2016 Distributor of the Year - at a ceremony held June 5 at the Foundation Room inside the House of Blues at Mandalay Bay Hotel in Las Vegas. This is the 13th time...
CLA’ss Dinner Party Packed; Honors Industry Leaders
The Coin Laundry Association held a festive dinner party at The Clean Show on June 6, 2017. In attendance were CLA members including laundry owners, prospective laundry investors, distributors, CLA staff and manufacturers, as well as partners of the organization and...
Clean 2017 Attendance Numbers Top 2015 Event
At a press conference held by the Clean Executive Committee at the Las Vegas Convention Center on the third day of Clean 2017, CEC Chair Mary Scalco released some impressive numbers regarding the first two days of this year's show. Scalco said she was "very pleased...
CLA, DLI Team Up for First-Ever Joint Session at Clean 2017
The Coin Laundry Association and the Drycleaning & Laundry Institute kicked off Day Two of Clean 2017 in Las Vegas with the first joint educational presentation by two of the show's sponsoring organizations in the 40-year history of the event. As CLA President and...
FROM YOUR FAVORITE INDUSTRY EXPERTS
Columns
The Laundry Doctor
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The Business Mind
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Wash With Wally
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Viewpoint
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Digital Marketing
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Strategic Corporate Allies Program
Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.
Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.
