Leveling the Playing Field

John Um wanted to make sure small business owners could get fair pricing and access to reliable suppliers without needing to have significant buying power. As a leader whose career spanned several major retail and e-commerce companies, he had seen firsthand how hard...

Staying Fierce: Haley Gould Finds Perfect Fit in Vended Laundry

Haley Gould is the Director of Partner Success for HappyNest. She manages an internal team while leading more than 100 partners across the United States building a successful pickup and delivery operation in addition to running their laundromat business. A consummate...

Metrics That Matter 

Profit, Performance, and Planning in Vended Laundry  The laundromat business is like most businesses in that you need to do a lot of things right to be successful. But how do you know if it’s working? According to successful owners, you just need to look at the...

Startup to Scale

How Western State Design Has Been Helping Laundry Businesses Thrive for More Than 50 Years   For more than five decades, Western State Design has been a leading provider of turnkey laundry solutions across the vended, on-premises, and commercial/industrial markets....

PlanetLaundry Podcast

America’s #1 Resource for Vended Laundry News & Info

PlanetLaundry is the official publication of CLA and is trusted by thousands of laundry professionals to deliver the latest news and industry-specific topics.

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Headlines

Blaze a Trail

Originally posted - Apr 14, 2014 Extremely successful individuals in any industry have always fascinated me because they're significantly different from the rest of the pack. They dramatically stand out. They're not part of the herd… they're the ranchers. They blaze...

The 5 Deadly Sins of Laundry Advertising

Originally posted - Jul 31, 2013 "Advertising says to people, here's what we've got. Here's what it will do for you. Here's how to get it." – Leo Burnett, Advertising Pioneer The late Leo Burnett was an advertising superstar. Burnett is the guy who created such famous...

Master the Changeup

Originally posted - Sep 12, 2013 "Time is a dressmaker specializing in alterations." – Faith Baldwin, U.S. author and novelist We are living in a time when the rate of change is like none other in history. Today, the slow path is reserved for those on a fast track to...

To ‘Coin’ a Phrase

Originally posted - Apr 25, 2014 The most popular and traditional way to keep up with information about one's specific business or profession is by simply reading information offered by knowledgeable individuals who also reside within, or are closely related to, that...

Go Public

Originally posted - Feb 27, 2013 "If I was down to my last dollar, I'd spend it on public relations." – Bill Gates If you asked 10 people to define public relations, you'd likely get 10 different answers. Within the broad scope of marketing, public relations is one of...

Listen… Really Listen!

Originally posted - Nov 08, 2013 "One advantage of talking to yourself is that you know at least somebody is listening." – Franklin P. Jones, American journalist Humans (and most other animals) are born with two ears and one mouth – which can be interpreted to mean...

What If?

Originally posted - Nov 25, 2014 "Write the bad things that happen to you in the sand; that way they can be easily erased from your memory." - Middle Eastern proverb I've noticed that very often when things "go wrong"based on one's past decisions - either from a...

Think Big

Originally posted - Nov 14, 2012 As we all know, big businesses have big marketing budgets on which they spend big dollars and, often times, achieve big results. So, here's the big question: can a small business – like your coin laundry – use big-business marketing...

10 Ways to Irritate Your Customers… Guaranteed!

Originally posted - Jan 04, 2012 The coin laundry business is a volume-driven business. In other words, the more customers the better – and your machines don't get tired, don't take vacations, don't complain and never refuse to wash and dry a load of clothes....

Spin Some New Webs

Originally posted - May 12, 2014 Isn't the internet amazing? Just think about it - from your computer or mobile device, you have the ability to explore the world and, along with it, a world of knowledge. It's virtually limitless in terms of the subjects you can...

The Perfect Blend

Originally posted - Jul 16, 2014 I have often thought that, to gain market share, effective advertising is the name but cleverly pairing features and benefits is the game. Not only is this true, but I guess it's poetic justice as well. There's old advertising adage,...

Philosophers in the Gift Shop

Originally posted - Feb 13, 2012 Every Sunday, I work as a volunteer in the emergency department of a major hospital in the Detroit area. This particular hospital happens to have an extraordinary gift shop. One of the best features of this shop is its amazing...

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June 2025 Cover of PlanetLaundry Magazine

This Month's Issue

 

  • Green is Good Business: Green Operations Increasingly Important to Feed Consumer Demand
  • Women In Laundry: Lee Ann Geurts Loves a Challenge
  • Store Profile: Kings Laundry Kicking it in Los Angeles
  • Untapped Growth Opportunities
  • And More…

THE LATEST ON LAUNDROMATS

Industry News

Clean 2017: Industry Leaders to Appear at PlanetLaundry Booth

Next month in Las Vegas, while making your rounds of the exhibit floor at Clean 2017 and checking out the latest and greatest products the industry has to offer, be sure not to miss your opportunity to meet and chat with three of the laundry business’s leading...

Retail Design Expert to Speak at Clean 2017

The Coin Laundry Association has announced that Brian Dyches, a leading authority on interior design strategies for retail environments, will be speaking at this year's Clean Show in Las Vegas. Mr. Dyches' presentation - "Leading by Design: What Laundromats Can Learn...

Alliance to Discontinue Sales of IPSO Equipment in U.S., Canada

Alliance Laundry Systems has announced that it will discontinue sales and marketing of IPSO-branded laundry equipment in the United States and Canada, beginning in April 2018. The move will not impact sales of the brand outside of the United States and Canada. "This...

Dexter Salutes Laundry Pro of Florida with Top Honor

Dexter Laundry recently recognized Western State Design at the manufacturer’s annual conference and awards ceremony, which was held earlier this year in Rome, Italy. The California-based distributor received top honors for its prior-year sales performance. In all, the...

Laundry Owners Warehouse Donates Washer to Pet Rescue Group

The number of abandoned pets in the U.S. is on the rise, and one organization working diligently to provide safe homes for these discarded pets is Abandoned Pet Rescue. Recently, Florida-based distributor Laundry Owners Warehouse donated a Dexter 200G Express Washer...

FROM YOUR FAVORITE INDUSTRY EXPERTS

Columns

The Laundry Doctor

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The Business Mind

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Wash With Wally

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Viewpoint

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Digital Marketing

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Strategic Corporate Allies Program

Our Strategic Corporate Allies support CLA’s mission through advocacy, education, and innovation to strengthen the industry, advance our members’ businesses, and prepare the next generation of laundry professionals for the future.

Interested in becoming a Strategic Corporate Ally of CLA? Contact President & CEO, Brian Wallace via email at [email protected] or call (630) 491-0499.